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Administrator has prohibited access to cd/dvd rom drives

I have recieved this message for the first time. I have not updated or installed anything out of the ordanary. I have heard that its an Intel issue but I can't find a solution to this issue.

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Sounds like spyware/virus problem to me. I've run into this situation 10 or 15 times and that usually that was the problem. Run an antispyware program and see if that does the trick.

Posted on Jan 10, 2009

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I have an HP DVD+R/RW 16x10x32x4x2.4x8x Drive and i am trying to find the drivers for it to see if it works on my computer. I have tried typing up the Product Number and HP Part Number on the HP website,...


DVD-RW 16X HP DVD Writer 740b Drive Firmware Update ftp://ftp.hp.com/pub/softlib/software7/COL16063/pv-42566-1/sp26595.exe
you must be logged in as the computers administrator to install this update
or
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07165&cc=us&dlc=en&lc=en
Update your HP desktop computer to have the latest software and drivers available. HP provides many software and driver updates free of charge
hope this will help you
  • You must be logged on as an administrator to install this update.
  • HP DVD Writer 740b drive.
  • Blank floppy diskette, recordable CD (CD-R), or USB Thumb Drive.
  • Released: s.gif 2006-08-23 Version: s.gif HI24 Compatibility: s.gif Microsoft Windows XP
  • You must be logged on as an administrator to install this update.
  • HP DVD Writer 740b drive.
  • Blank floppy diskette, recordable CD (CD-R), or USB Thumb Drive.
  • Released: s.gif 2006-08-23 Version: s.gif HI24 Compatibility: s.gif Microsoft Windows XP
  • You must be logged on as an administrator to install this update.
  • HP DVD Writer 740b drive.
  • Blank floppy diskette, recordable CD (CD-R), or USB Thumb Drive.
  • Released: s.gif 2006-08-23 Version: s.gif HI24 Compatibility: s.gif Microsoft Windows XP

    Aug 21, 2011 | HP/5.25 16x10x32x4x2.4X8x IDE Carbon...

    1 Answer

    1305.Error reading from file....MoviesG.big How can i fix it?, should i delete it?... thnks


    This issue may occur if one of the following conditions are true:
    • There is a configuration issue with the CD-ROM drive.
    • The MDAC (Microsoft Data Access Components) is damaged or is not installed properly.
    • There is an issue with the CD-ROM media. For example, the program CD-ROM is damaged or dirty.
    Solution:
    • Examine the CD-ROM or DVD Disc
    • Clean the Program CD-ROM or DVD
    • Test the CD-ROM or DVD in another Drive
    • Clean the Drive
    • Quit Unnecessary Software
    • Look for Known Issues with the Drive or Recording Software
    • Check for Drive Firmware Updates
    • Make Sure That You Are Using Protected Mode CD-ROM Drivers
    • Enable and Disable UDF Support
    • Reduce Drive Caching
    • Disable Auto-Insert Notification
    • Remove Duplicate Drives]
    • Restart Windows in Safe Mode
    • Clean Boot Your Computer
    • Install the MDAC Update
    • Check for Alternate Installation Locations

    if problem persist contact game manufacturer.

    Jul 02, 2011 | EA - Electronic Arts Command & Conquer 3:...

    1 Answer

    When i open device manger it says that there is a problem with the driver for my Lite On Combo SOHC 4832K CD/DVD rom. I've tried uninstalling it and re-installing it no difference. I can't download a free...


    Hi fonce linda,

    You can find the Drive Firmware Update here:

    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&softwareitem=pv-38120-1


    You must be logged on as an administrator to install this update have not been logged in as an administrator that may be causing your problems.

    Hope this helps, if not leave a comment and I will help you more.

    Dec 26, 2010 | Lite On (SOHC-5232K) (SOHC-5232K-BULK)...

    1 Answer

    D drive is my CD writer drive. when I try to access the D drive I get the following message. D:\ is not accessable. The drive is not ready


    make sure that the cd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
    your drivers may have been corrupted or you might have a virus run your antivrus program
    you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
    you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
    control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
    hope this helps

    Nov 19, 2010 | Gateway (5500381) CD-ROM Drive

    1 Answer

    The CD won't read in any of my computers- can I download the drivers?


    i think deleting the upper filters and lowers filters will resolve your problem.
    Follow these steps :

    dows XP loadTOCNode(3, 'moreinformation');
    1. Click Start, and then click Control Panel.
    2. Click System and Maintenance, and then click System,
    3. On the Hardware tab, click Device Manager. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
    4. In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
    5. When you are prompted to confirm that you want to remove the device, click OK.
    6. Restart the computer.
    After the computer restarts, the drivers will be automatically installed.
    See if reinstalling the drivers fixed the problem. loadTOCNode(3, 'moreinformation'); Now try to play or access a CD or DVD.

    If you can play or access a CD or DVD, you are finished with this article.

    If you cannot play or access a CD or DVD, you may have to reinstall some programs. Some programs might not be able to use your CD or DVD drive until you reinstall those programs. If the problem occurs again when you install or uninstall those programs, contact the manufacturer of the program to see if an update is available that solves the problem.

    Windows Vista loadTOCNode(3, 'moreinformation');
    1. Click Start Collapse this imageExpand this image vistastartbutton.jpg, and then click Control Panel.
    2. Click System and Maintenance, click System, and then click Device Manager.

      Note If Control Panel is in Classic View, double-click System, and then click Device Manager.

      Collapse this imageExpand this image securityshield.jpgIf you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
    3. In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
    4. When you are prompted to confirm that you want to remove the device, click OK.
    5. Restart the computer.
    After the computer restarts, the drivers will be automatically installed.

    Windows 7 loadTOCNode(3, 'moreinformation');
    1. Click Start Collapse this imageExpand this image vistastartbutton.jpg, and then click Control Panel.
    2. Click System and Security, click System, and then click Device Manager.

      Note If Control Panel is in Classic View, double-click System, and then click Device Manager.

      Collapse this imageExpand this image securityshield.jpgIf you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
    3. In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
    4. When you are prompted to confirm that you want to remove the device, click OK.
    5. Restart the computer.
    After the computer restarts, the drivers will be automatically installed

    Mar 07, 2010 | Vantec NBV-100U USB External Video Adapter

    3 Answers

    Problem with DVD/CD ROM Driver. It wont load dvd/cd's.


    BAD DVD
    Windows 7
    To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:
    http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter
    Back to the top
    Windows Vista
    Click Start, and then click All Programs.
    Click Accessories, and then click Run.
    Type regedit, and then click OK. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
    In the navigation pane, locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    In the right pane, click UpperFilters.
    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
    On the Edit menu, click Delete.
    When you are prompted to confirm the deletion, click Yes.
    In the right pane, click LowerFilters.
    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
    On the Edit menu, click Delete.
    When you are prompted to confirm the deletion, click Yes.
    Exit Registry Editor.
    Restart the computer.
    Now go to the "Did this fix the problem?" section.
    Back to the top
    Windows XP
    Click Start, and then click Run.
    In the Open box, type regedit, and then click OK.
    In the navigation pane, locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    In the right pane, click UpperFilters.
    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
    On the Edit menu, click Delete.
    When you are prompted to confirm the deletion, click Yes.
    In the right pane, click LowerFilters.
    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
    On the Edit menu, click Delete.
    When you are prompted to confirm the deletion, click Yes.
    Exit Registry Editor.
    Restart the computer.
    Now go to the "Did this fix the problem?" section.
    Back to the top
    Did this fix the problem?
    Windows 7
    Click Start, click Computer, and then see whether the drive is listed.
    Windows Vista
    Click Start, click Computer, and then see whether the drive is listed.
    Windows XP
    Click Start, click My Computer, and then see whether the drive is listed.
    Back to the top
    Is the drive listed?
    If the drive is listed, try to play or access a CD or DVD.
    If you can play or access a CD or DVD, you are finished with this article.
    If you cannot play or access a CD or DVD, you may have to reinstall some programs. Some programs might not be able to use your CD or DVD drive until you reinstall those programs. If the problem occurs again when you install or uninstall those programs, contact the manufacturer of the program to see if an update is available that solves the problem. Some examples of programs that might be affected are:
    iTunes software by Apple
    Nero software by Nero Inc
    Roxio Creator software by Sonic Solutions
    Zune software by Microsoft
    After reinstalling your programs, if you can play or access a CD or DVD, you are finished with this article.
    If you still cannot play or access a CD or DVD, please see the "Next steps" section.
    If the drive is not listed, remove and reinstall the existing drivers.
    Back to the top
    Remove and reinstall drivers
    If the drive is not listed, remove and reinstall the existing drivers. To do this, follow these steps:
    Windows 7
    Click Start, and then click Control Panel.
    Click System and Security, click System, and then click Device Manager.
    Note If Control Panel is in Classic View, double-click System, and then click Device Manager.
    If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
    In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
    When you are prompted to confirm that you want to remove the device, click OK.
    Restart the computer.
    After the computer restarts, the drivers will be automatically installed
    Windows Vista
    Click Start, and then click Control Panel.
    Click System and Maintenance, click System, and then click Device Manager.
    Note If Control Panel is in Classic View, double-click System, and then click Device Manager.
    If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
    In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
    When you are prompted to confirm that you want to remove the device, click OK.
    Restart the computer.
    After the computer restarts, the drivers will be automatically installed.
    Windows XP
    Click Start, and then click Control Panel.
    Click System and Maintenance, and then click System,
    On the Hardware tab, click Device Manager. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
    In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
    When you are prompted to confirm that you want to remove the device, click OK.
    Restart the computer.
    After the computer restarts, the drivers will be automatically installed.
    See if reinstalling the drivers fixed the problem.
    Now try to play or access a CD or DVD.
    If you can play or access a CD or DVD, you are finished with this article.
    If you cannot play or access a CD or DVD, you may have to reinstall some programs. Some programs might not be able to use your CD or DVD drive until you reinstall those programs. If the problem occurs again when you install or uninstall those programs, contact the manufacturer of the program to see if an update is available that solves the problem. Some examples of programs that might be affected are:
    iTunes software by Apple
    Nero software by Nero Inc
    Roxio Creator software by Sonic Solutions
    Zune software by Microsoft
    After reinstalling your programs, if you can play or access a CD or DVD, you are finished with this article.
    If you cannot play or access a CD or DVD, please see the "Next steps" section.
    Back to the top
    Next steps
    If this method did not help you, you might want to use the Microsoft Customer Support Services Web site to find other solutions. Some services that the Microsoft Customer Support Services Web site provides include the following:
    Searchable Knowledge Base: Search technical support information and self-help tools for Microsoft products.
    Solution Centers: View product-specific frequently asked questions and support highlights.
    Microsoft Product Support Newsgroups: Contact counterparts, peers, and Microsoft Most Valuable Professionals (MVPs).
    Other Support Options: Use the Web to ask a question, to contact Microsoft Customer Support Services, or to provide feedback.
    If you continue to have questions after you use these Microsoft Web sites, or if you cannot find a solution on the Microsoft Support Services Web site, click the following link to contact Support:
    http://support.microsoft.com/contactus
    Back to the top
    More information
    This issue may have occurred after one of the following situations:
    You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1.
    You install or uninstall CD or DVD recording programs.
    You uninstall Microsoft Digital Image.
    You may see one of the following error messages:
    One of the following error messages appears when you view the CD drive or the DVD drive in Device Manager.
    Error message 1
    The device is not working properly because Windows cannot load the drivers required for this device (Code 31).
    Error message 2
    A driver for this device was not required, and has been disabled (Code 32 or Code 31).
    Error message 3
    Your registry might be corrupted. (Code 19)
    An "error code 39" error message.
    A message that resembles the following appears in the notification area:
    Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

    Feb 23, 2010 | Computers & Internet

    1 Answer

    Brand new computer and i did not install the adobe it came with the computer Vista basic and i get the 1311 error message when i try to run adobe computer 1 day old !


    no big problm if u comp is new r old...

    When you try to install Adobe Acrobat 6, 7, 8, or 3D on Windows, the installer returns the error message "Error [1311, 1335 or 2350]. Source file not found: [drive name]:\ Adobe Acrobat [version]\data1.cab. Verify that the file exists and that you can access it." If you click Retry, the installer returns the error message "Cannot find the file Adobe Acrobat [version]\data1.cab."
    Solution Perform one or more of the following solutions:
    Solution 1: Check the Acrobat CD-ROM.

    Make sure that the CD-ROM from which you are installing is free of dirt and debris. If necessary, clean the CD-ROM with a soft, lint-free cloth.
    Solution 2: Temporarily disable anti-virus software, and then install Acrobat.

    For instructions, see the documentation for the anti-virus software or contact the manufacturer.
    Solution 3: Extract the compressed installation files, and then install Acrobat.

    1. Right-click the folder and choose Extract All.
    2. Follow the on-screen instructions.
    3. To install Acrobat, double-click the Setup.exe file located in the folder that contains the extracted files.
    Solution 4: Uninstall the CD-ROM drive and let Windows redetect it, and then install Acrobat.

    1. Right-click My Computer and choose Properties.
    2. Click the Hardware tab, and then click Device Manager.
    3. Expand the DVD/CD-ROM drives section.
    4. Right-click each device listed under DVD/CD-ROM drives and choose Uninstall. Click OK to confirm.
    5. Close Device Manager and restart the computer.
    6. After Windows redetects the DVD/CD-ROM drive(s), insert the Acrobat CD into the CD-ROM drive and install Acrobat.
    Solution 5: Install Acrobat from the desktop.

    1. Insert the Acrobat CD into the CD-ROM drive.
    2. Copy the Acrobat folder from the Acrobat CD to the Desktop.
    3. Double-click setup.exe in the Acrobat folder on the Desktop, and then follow the on-screen instructions to complete installation.
    Additional Information Errors 1311, 1335, and 2350 occur when the Acrobat installer is unable to access the necessary files from the CD-ROM drive. These same errors may also occur if antivirus software interferes with an installation or if the installation files are compressed.


    thank u sir,, if u feel i helped u, then plz vote/rate me with good marks..thank u!!

    Jul 18, 2009 | Dell Inspiron 530s Desktop Computer...

    1 Answer

    Error report dvd decoder not installed


    uninstall all DVD player and burning software. Update graphics drivers and DirectX. Reinstall player and burning software and all updates.

    Dec 10, 2008 | Computers & Internet

    2 Answers

    ACER 9410CD/DVD-ROM driver not found.


    Hi there,
    I am assuming you are using XP,

    update the drivers via device manager and select the device with the yellow question mark,right click update,reboot and restart

    if nothing then remove the device via add/remove programs
    select device and remove,reboot and restart

    should auto recognise and install the drivers for you,
    dont forget to do SP2 updates
    Good luck with that,

    Let me know how it goes thanks

    Aug 14, 2008 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

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