I have an Alpha Omega that I bought 3 years ago. The phone number is 1-800-544-1108 but I dislike waiting so let me know what you need to know and I'll help as best as I can. I don't think the carseats change very often.
The "experts" say that it isn't a good idea to use a carseat if it's more than 10 years old.
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You can call Dorel and ask for advice. Understand, due to liability issues they may simply refer you to the owners manual. If you dont have one, ask them to e-mail one to you. Mailing one is an option if e-mail wont work for you.
Dorel Juvenile Group P.O. Box 2609 Columbus, IN 47202-2609 Phone :(800) 544-1108 (7 a.m. to 6 p.m. EST Monday through Thursday, and 7 a.m. to 4:30 p.m. EST on Fridays)
I'm sorry, I don't know if or where you can get the instructions. The vast majority of carseats expire after 6 years, though. I think 10 years is the max. and there are few of those on the market. If at all possible, I would recycle the seat you have and pick up a new booster seat.
After heavy digging, I found the instruction manual for my Alpha Omega
Elite 3-in-1 Car Seat #22-755-MAC and scanned it. My model number is AE1C054356. If you are still
interested, let me know your email address and I'll send the section
that includes cleaning the car seat. The entire
document is about 8MB. I can send that if your email service can
handle it. On the other hand, if you know of an ftp site I can drop it
on, let me know.
You can get a new manual free of charge from the manufacturer, Dorel Juvenile Group, at www.djgusa.com or by calling their toll-free number (1-800-219-0509). You will need the model number and the date of manufacture, both of which are located on a sticker on the side of the carseat. You may also want to check out www.carseat.org/recalls, as some of the AOE's have been recalled for problems with the harness. It's no big deal; if your seat is one of the recalled ones, just mention it when ordering your manual and they will send you a repair kit for free.
Another option is to check with your local police department and/or County Health Department to see if there is a Certified Carseat Safety Technician available to help you. They are trained in the proper installation of carseats and will show you how to install yours correctly, for free. You should probably do this anyway, as about 98% of all child safety seats are installed incorrectly (even when parents have followed the directions in the manual). Good luck!