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The carriage assembly is what the ink cartridges moves on. The silver bar that runs through the cartridge holder must be oiled. Put two or three drops of thin oil oun iether sides of the cartridge holder. This should clear the "carriage error"
I think the message is instructions, as in (1) open door
(2) clear carriage jam
(3) press enter
So there is something internal to the printer that makes it think it has a carriage jam, piece of paper under a sensor, dirty or stuck sensor.
If you can't find it using a bright light, try canned air.
I would try disconnecting the printer and unplug. Then remove the software and driver. Then re-install the latest drivers and software for your printer. Follow the installation instructions. If the problem comes back then the printer has a problem. Could be a dead motor that drives the paper roller if it does not go away. If the printer is under warranty you should be able to get it repaired. The warranty is usually only a year.
A cartridge jam, could be that one of your ink cartridge is not in all the way and causing the carriage to get stuck trying to find "HP". You may try to remove the ink cartridges and close the door / cover and let the printer find home and reinstall the cartridges agian... Good Luck
yes, that is a carriage jam and not paper, the grinding is from the clean station that gets blocked with dried ink and cant move. you need to open the printer and clean the ink off of the clean station so it can clean properly and not cause a carriage jam.
Make sure you can move the print cartridge holder freely and that it isn't being blocked by anything inside the printer, also check if the cleaning station is in the right position, maybe it is locking the cartridges.
I was able to run run a piece of photo paper through a couple of times and printer now seems to be working again. The theory was that running a heavy piece of paper through might help clear little piece of paper that was not visible. The photo paper is less likely to tear if it gets jammed too.