Question about Xerox WorkCentre M20i All-In-One Laser Printer
The machine copies and prints significantly lighter than it should.
It scans fine.
I put in a new toner cartridge. I've also cleaned the mirrors and gone into the tech mode and re-calibrated the shadow setting. No change.
I need to get my machine up and working as soon as I can. Any suggestions would be appreciated.
Prints and Copies are lighter? You have a dirty laser.
You said Prints were fine in other posts.
Turn the machine off, remove the 2 screws holding in the left cover and pop it off. You can do one of two things. Either take a stubby screwdriver and feel around the laser for the 3 screws that hold it in and remove them. or once again remove the scanner and remove the laser from the top. There are 5 or 6 clips on the scanner , loosen them and pop the laser into half. Clean the window, all the mirrors and you will see a polygon mirror assembly on a motor. Clean each surface of the polygon mirror with a soft cloth and some cleaner, being very sure to get them spotless.
In your earlier posts you said prints were fine. That they are also light changes everything.
You could also have a bad power supply.
Posted on Jan 10, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Sep 28, 2017 | toner Office Equipment & Supplies
To adjust the default lighter/darker setting
1. On the LaserJet 3015, press MENU/ENTER.
2. Use the < or the > button to select Copy setup, and then press MENU/ENTER.
3. Use the < or the > button to select Def. Light/Dark, and then press MENU/ENTER.
4. Use the < or the > button to adjust the setting. Move the slider to the left to make all of the
copies lighter than the original, or move the slider to the right to make all of the copies
darker than the original.
5. Press MENU/ENTER to save the selection.
Page 48 of the User Guide has instructions for adjusting the light/dark setting during a copy job.
Also see the Troubleshooting section of the User Guide for other possible reasons for light/faded copies.
If your copies continue to come out too light, you may need to clean the insert a new toner cartridge or change brands of toner. I tried several "generic" toner cartridges and refills, but my prints and copies were always faded or streaky. After going back to genuine HP cartridges, I haven't had any print quality problems.
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