Question about Canon PIXMA MX310 All-In-One Printer

1 Answer

New multi-function Canon Pixma 310--scanner not working

Can you tell me how to uninstall the PIXMA MX 310 multi-function software from my Mac computers? One computer is an eMac with 10.3.9; the other is a MacBook with 10.4.11.  There is no uninstall button on the install cd.  The scanner does not work--keeps giving me a dialogue box that says the application MP Navigator EX 1.0 has unexpected quit.

Posted by on

  • Anonymous Mar 25, 2014

    any time I try to email a box drops saying mp navigator ex quit unexpectedly. I have an apple book air. Called them & fallowed their suggestion. Downloaded new drivers. Problem is the same

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 62 Answers

Step1 Make sure the Mac computer is on, and close all programs. Locate your hard drive icon on the desktop. Generic, non-personalized systems will simply say "Macintosh HD" by the icon; however, if the user or owner has personalized their Mac's space, it may have a different name. Regardless, the icon looks the same: it appears as a small, silver metal rectangle that resembles a piece of computer hardware. Step2 Click on the "Applications" folder once you're viewing the contents of the Mac's hard drive. The Applications folder holds all programs that have been installed on the machine. Step3 Scan the list of available applications to see find the one(s) you seek to uninstall. There are two ways to uninstall the program once you've located it. One option is clicking while holding the Ctrl key once to select the file, a small menu will pop up. Select "Move to Trash". A second option is to locate the file in the Applications folder, select it, and drag it to the Trash on the desktop. Step4 Ensure that you've removed all files associated with the program, in case they all weren't located in the Applications folder. Use Ctrl + F and use the appropriate keywords to search the name of the program. Any findings will disclose the location of the associated files. Located each file in the designated folder, and delete. Step5 Know that you can also install and uninstall programs on a Mac using an actual program called an installer. Recommendations for the best such program, including directions for installing and uninstalling, can be found online.

If that doesn't work, please let me know and will further pursue your issue.

Posted on Jan 09, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The canon 310 MX is not able to accept new ink cartridges error 6000


if you purchased a canon 310 mx and if it is new..contact the supplier about it.So that they can instruct you how to fix it..Good day

Dec 02, 2011 | Canon PIXMA MX310 All-In-One Printer

2 Answers

I have a Canon Pixma MX882? How do I scan to my computer?


In this case Try to Do a Wia scan i will tell u how..........
Windows Vista: Go to Start/All Programmes/Windows Photo Gallery...........
There you will see an option saying File click on that and now on the drop down click on Import from Scanner or Camera.........Select ur scanner from that list and click on Import.............
If it doesnt scan and does the same thing it insists that there should be a Problem with the scanner.........
If that works..........
Software Problem.............
Uninstall and Reinstall the software................

Good Luck..................

Sep 26, 2011 | Printers & Copiers

1 Answer

Canon pixma mx 700 won't scan showing error code 0x00000015


This is a windows or software error code,Uninstall the scanner/printer software and reinstall from the CD
If you have lost it you may download new drivers from here
http://support-au.canon.com.au/P/search?model=PIXMA%20MX700&filter=0&menu=Download

Aug 16, 2011 | Canon PIXMA MX700 All-In-One InkJet...

1 Answer

I am trying to hook up a Canon MX 310 to my MAC and tried to download the driver and end up with an error message. Failed many times and just can't figure it out...can you help?


Depending on which Mac OS you are running you shouldn't need to download a driver - most Canon printers are included in the Apple software from X10.5

Jun 27, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Can i add my Canon MX 310 to my Macbook Pro - OSX 10.6.6 ? Do I need to download a new driver?


Hi there,

Sure you can. Canon MX 310 supports Mac OS X. Just click on the link below to go to canon's download page.

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx310


Just click Drivers and Software link and choose for your OS from the dropdown link.

Hope this helps. Thank you for using FixYa.

Jan 21, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon Pixma MX850 won't scan - says 'set the pc to start scan'


Do you have more than one PC connected to the scanner? I have both a PC and a Mac connected to it, and I think my scanner is trying to connect to the Mac, which requires image capture software to be installed, rather than the PC. Don't know how to tell it to go to the PC, though...

Feb 01, 2010 | Canon PIXMA MX850 Multifunction Printer

2 Answers

MX 310 Not seen in Mac printer list, so cannot install


Had a new hard drive installed and need to re-install Canon Pixma Mx 310 all in one back in my Mac

Dec 16, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Reset mx 310


This really worked with my MX 310:  http://www.fixya.com/support/t378057-reset_ink_levels_canon_mx310

Jul 03, 2008 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Can't Scan with MX310 hooked up to Time Capsule


If you mean you connected it to the airport, that only supporting printing, not scanning. Have to plug it into the computer.

Jul 02, 2008 | Canon PIXMA MX310 All-In-One Printer

Not finding what you are looking for?
Canon PIXMA MX310 All-In-One Printer Logo

345 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Printers & Copiers Experts

kakima

Level 3 Expert

96396 Answers

old marine
old marine

Level 3 Expert

1461 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...