No sound on my Sony Triniton - video has SAP on it
I must have hit something wrong on my remote because I can't get any sound...except when I get to the Public TV station, and I get a national weather service audio having nothing to do with what is actually on that channel. What button on my remote do I have to press to get my regular audio back and not the SAP?
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first check the speaker setting in the menu see if the speaker is selected ON. if the speaker is on then check the SAP function of the set. check this with the remote with the MTS button on the remote. keep hitting the button untill the word stereo appears.
Check your TV's audio settings and make sure it's not set for SAP (second audio program). You'll probably find it's turned on. On many channels or programs you won't notice anything since the broadcast doesn't include a SAP signal. But if the signal's there, the set switches to that sound channel and you have the trouble you describe.
The problem you might run into is that you often need the original remote to control the audio settings. I don't remember for sure if your Sony model has front-panel menu control. I believe that series does, though. (The remotes included with most TV sets usually have a single button to control SAP, which is often how the settings get changed in the first place. Someone hits the button and doesn't know it.)
Hope this takes of your mystery sound! Thanks for using Fixya.
SAP is short for "second audio program" and is a way to send a second audio track along with the main one. In many areas stations use SAP to provide Spanish or other language sound for movies and other programs. If you have SAP turned on you don't know it until you tune to a channel where it's being used, and then you hear the other sound. Just turn SAP off using the remote control or TV menu.
Use your remote to go to the menu on your TV and scroll through the menu items, you should see the SAP feature. Then turn it off. You can also get the users manual for your TV on-line and it should have SAP instructions in it. Just remember SAP is a TV menu item, it will not be actually on the remote itself.
9 times out of 10 this is because something is not set right. On the remote look for a button labeled MTS. Press it while aiming at the TV and you should see the words MAIN, MONO and SAP as you continue pressing MTS. If the set is on SAP and you send in a signal without the Secondary Audio Program present, the set has no audio at all. This usually happens when someone inadvertantly hits the MTS button on the remote without realizing it. Also be sure to go into the menu, navigate to the audio page and make sure the speakers are set to ON.
The set is definately in the SAP mode, which will have some channels in spanish and some channels with no sound at all. You might be able to get an inexpenxive universal remote and go through the menu to return the audio setting to stereo, but if that does not work then you can order an original Sony remote by model number from Union Electronics at 800-648-6657.