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Xerox Workcentre 7655 - Printer thinks it's out of paper

I try to print a booklet but the machine status says the job is ''held: resources required''. The reason is it thinks it's out of paper but the tray is full. How do I resolve this problem?

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3 Suggested Answers

crogers2009
  • 31 Answers

SOURCE: Printer thinks it's out of paper

Have you tried pressing the start button after you loaded the paper?

Also, try restarting the printer while keeping the paper in there.

Posted on Jan 09, 2009

  • 2246 Answers

SOURCE: "Close the Tray 5 Top Cover" warning cannot be

http://www.office.xerox.com/userdoc/P750/resource/750-66.html
see this page for instruction to solve

Posted on Jan 22, 2011

JaxPlanet
  • 921 Answers

SOURCE: Close the Tray Top Cover

This can happen if the finisher is not secured. Make sure that all of the levers that hold it in place are locked in place. Good luck!

Posted on Jan 24, 2011

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1 Answer

WHAT IS 007-243 code error


This fault code isn't specific to one location/function on your machine, however, I believe it is directly related to your paper trays. Other fault codes begining with 007-??? state a tray sensor error, misfed media in a tray etc...
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If you're trying to print to a specific tray and it won't print giving this error, you may want to try printing using a different tray. It is entirely possible you have some jammed up paper in the paper path and this will stop all trays from printing.
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Potential solution:
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Ensure you don't have any paper jams related to your paper path and trays, herre is a link that provides you all iinstructions to clear any paper jam on your device http://www.support.xerox.com/support/workcentre-7328-7335-7345-7346/support/enus.html?associatedProduct=workcentre-7328-35-45-46-built-in-controller

NOTE: The above link is a support knowledgebase and you can search on any problem you may have with your product by typing the natural language query in the search field, paper jam, can't print, scan fails transferiing etc...

Once you have determined there isn't a paper jam or if so gently remove any misfed paper.Reboot the device PO/PO power off/power on.
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If the print jobs fail again, check your job status and see if there is any info listed for your print job, could be a media mismatch.
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Try printing to another paper tray, if your job is calling for paper from tray 3 try using tray 4 or tray 5 etc..
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I have provided a generic response to this question and kind of throwing ideas out there, if you could provide additional information I may be able to give a better solution.
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Check the details of your job in the job status list?
A lot of times the machine will provide good direction on potential issues with a print job.
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Are you trying to print on a custom paper size?
If you tell the print driver to print to tray 3 and you have 8.5X11 loaded in tray 3 and your print job from ypour PC is actually 8.5X14 then the job will not print simply put the media has to match the job.

I hope this helps.

Mar 10, 2015 | Xerox Workcentre 7345 Printer, Copier,...

1 Answer

Command sent to printer but printer is not printing the document


First of all make sure your network cable is connected properly and has not come loose.

Most likely though is that the IP address has changed .
Do you know your printers IP address? Have an old copy of the configuration to compare it to a new one?
That machine is notorious for changing the IP address and I really suspect that is the problem.
You can try turning it off and back on.
You can check the job status queue and be sure the machine is not holding a job . It could be " held for resources." What that means is a job was sent to the printer and the print driver and settings on the printer are different. I will not print if those settings are different.
By that I mean, on the print driver, it sends a job for 8 1/2 x 11 plain paper. The machine settings say it has 8 1/2 x 11 bond paper or visa versa. If the settings between your computer and printer are different it will hold the job until they match. Look on your printer screen and be sure the tray settings are correct.

Jan 07, 2010 | Xerox Phaser 8560DN Laser Printer

1 Answer

Workstation 4150 will not print fax jobs shows all pending


Make sure that it's not waiting for 'resources' in the Job Status screen. (usually a type of paper) Most common cause is that it's waiting for an unknown size due to the data that came in. You should be able to get it to specify the A4/8.5x11 (if you are in UK/US) and it will print, or just delete the first job as that is the one that usually holds the rest up.
Oh actually if you do not use the manual feed tray (the tray on the left), try using that. If you fax function is set to use the MFT, then thats the other possible reason.

Nov 23, 2009 | Xerox Office Equipment & Supplies

1 Answer

Printer thinks it's out of paper


Have you tried pressing the start button after you loaded the paper?

Also, try restarting the printer while keeping the paper in there.

Jan 09, 2009 | Office Equipment & Supplies

1 Answer

The Paper light keeps flashing when theres paper in the printer


A few things could be happening here.

1. Clear the print queue, and if there are jobs that won't delete, reboot the computer.
2. Now clear the jobs on the printer (cancel job button) until the status light turns green.
3. Put a piece of paper in the manual feed tray on the front.
4. Print a test page.
If the test page prints to the paper in the manual feed tray, then it is set as the default tray. Go into the printer settings and change it to "auto" or tray 1. If the test page prints to tray 1, but the original document you tried to print (when it got stuck) still won't print, cancel the job. Now, again, put paper in the manual feed tray. Try to print the document again and if it pulls from there, go into page setup of your document and change the setting from "manual" to "auto" or tray 1. Clear the job again (if it's stuck) and you should be able to print again. Hope this helps. This is one of the most common solutions - it happens a lot, especially with documents that are emailed from other people and once they get stuck in the queue, nothing will print (except the test pages directly from the printer, like you describe).

Jun 25, 2008 | Brother HL 5250DN Laser Printer

1 Answer

Konica 7155 Main Error Code : 74 ,printer stops for no reason


There are a few code 74's, and Konica has a bulletins on them.

DESCRIPTION: Code 74-0 from the E-mail alert system. SOLUTION ID: 154045
SOLUTION: CAUSE: Paper remains at finisher main tray paper exit opening.

DESCRIPTION: Code 74-1 from the E-mail alert system. SOLUTION ID: 154055
SOLUTION: CAUSE: Booklet tray is full.
SOLUTION: Remove the paper from bottom exit of the finisher.

DESCRIPTION: Code 74-4 from the E-mail alert system. SOLUTION ID: 154058
SOLUTION: CAUSE: Paper remains inside finisher.
SOLUTION: Please remove copies from the finisher.

DESCRIPTION: Code 74-5 from the E-mail alert system. SOLUTION ID: 154059
SOLUTION: CAUSE: Punch trash box is full.
SOLUTION: Trash basket of punching unit is full. Please empty trash basket.

DESCRIPTION: Code 74-6 from the E-mail alert system. SOLUTION ID: 154066
SOLUTION: CAUSE: Sub-tray (first tray) is full.
SOLUTION: Sub tray is full. Please remove paper.

I'm guessing it just means the finisher thinks it's full, and wants you to take the copies / prints out.

Apr 23, 2008 | Office Equipment & Supplies

1 Answer

Enquiry for best latest machine


The 856o is solid ink printer. DN is the duplex version of the 8560. Price should be less then $900.
All print features are available on it. The hard drive is optional.
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  • Instant on-screen alert notification and help when a print job needs attention thanks to Xerox PrintingScout™ technology
  • Access device and job status as well as accounting information from your computer via the Xerox CentreWare® IS Embedded Web Server
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  • Prints are secure with Saved Print feature, which won't print your job until you enter your PIN on the front panel (requires hard drive)
  • Electronically "shreds" data stored on the hard drive after every job or on request (requires hard drive)
  • Real-time paper tray status on your desktop shows all available media types and sizes
  • Up to four paper trays can a hold a variety of media types and sizes
  • Automated online troubleshooting with PhaserSMART™ gets you back to work fast
  • Booklet printing feature automatically arranges your document so you can easily fold and staple it into a booklet (requires two-sided printing)
  • Job completion notification lets you know when your print job is finished
  • Run Black allows printing to continue in black-and-white if one or more of the color toners are depleted
  • Print With feature prints your current job (such as a cover letter) along with other jobs stored on the printer's hard drive that you specify (such as a brochure or two)
  • Personal Print feature can create your own private mailbox on the printer's hard drive where your processed print jobs are stored for quick printing via the front panel or embedded web server

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Pricing Details Prices do not include applicable taxes, shipping, or handling charges and are subject to change without notice. Products are available to qualified business customers installing in the US; subject to applicable terms and conditions, and may be either Newly Manufactured, Factory Produced New Model or Remanufactured; which have been produced to a Xerox pre-determined standard and may contain both new components and recycled components that are reconditioned.

1 Average standard pages. Average Continuous Composite CMY Yield in accordance with ISO/IEC 24711. Yield will vary based on image, area coverage and print mode. Read our Consumable yields guide (PDF) for more information.
2 Approximate pages. Declared Yield on Drums based on an average job size of 3 pages A4/letter size. Declared Yield on Fusers based on A4/letter size 20 lb (75 gsm) pages. Drum and Fuser Yields will vary based on job run length, media type, size, weight, orientation, and usage patterns. Read our Consumable yields guide (PDF) for more information.

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6 Answers

Msg:supply rec paper


Ya, I had that same problem too; I was printing something that was over printing margins, and then i had the message "supply rec. paper......" on the lcd screen. I ended up fixing the problem by clearing/canceling all the documents i was printing on my computer, and clearing/canceling all the documents saved inside the MEMORY OF THE PRINTER (note the green light with the "memory, in use" which means it's probably still trying to print the document that's too big, so it wont print anything else). (<--- not sure if that was your problem, but it was mine)

Anyways, to clear the memory inside the printer, i pressed the "status monitor" button located to the left of the "B&W start" button, and then i scrolled over to "print status, select job to cancel" and canceled all jobs, and then once i canceled all jobs, the alarm disappeared, and it was fixed XD

Feb 13, 2008 | Canon imageCLASS MF8180C All-In-One Laser...

8 Answers

Have canon mf5700 says check paper size and only prints one page of several page job


If your alarm light is flashing and your printer will not print, press the "copy" button to get the device into the copy mode, once the copy button light is on, press the "Status Monitor" button. The LED panel will then show two lines of words: Line 1 "COPY STATUS" and Line 2 "SELECT JOB TO CANCEL"; then hit the Set button and the screen will show you what print job which has jammed the printer and you then press the - (Minus) button to clear the job. Open and close the front panel and the printer should reset and the warning light go off.
I had trouble locating the problem because my machine tends to stay on the Fax mode and when I pushed the Status Monitor button I would only get information about fax jobs.
Hope you have already figured out the problem. I thought I had better tell someone so I will remember the next time I try to print a job which requires a different size paper than what I have in my printer.
Blessings!
tdocdaws

Oct 16, 2007 | Canon imageCLASS MF5730 All-In-One Laser...

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