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Xerox Workcentre 7655 - Printer thinks it's out of paper

I try to print a booklet but the machine status says the job is ''held: resources required''. The reason is it thinks it's out of paper but the tray is full. How do I resolve this problem?

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3 Suggested Answers

crogers2009
  • 31 Answers

SOURCE: Printer thinks it's out of paper

Have you tried pressing the start button after you loaded the paper?

Also, try restarting the printer while keeping the paper in there.

Posted on Jan 09, 2009

  • 2246 Answers

SOURCE: "Close the Tray 5 Top Cover" warning cannot be

http://www.office.xerox.com/userdoc/P750/resource/750-66.html
see this page for instruction to solve

Posted on Jan 22, 2011

JaxPlanet
  • 921 Answers

SOURCE: Close the Tray Top Cover

This can happen if the finisher is not secured. Make sure that all of the levers that hold it in place are locked in place. Good luck!

Posted on Jan 24, 2011

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WHAT IS 007-243 code error


This fault code isn't specific to one location/function on your machine, however, I believe it is directly related to your paper trays. Other fault codes begining with 007-??? state a tray sensor error, misfed media in a tray etc...
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If you're trying to print to a specific tray and it won't print giving this error, you may want to try printing using a different tray. It is entirely possible you have some jammed up paper in the paper path and this will stop all trays from printing.
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Potential solution:
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Ensure you don't have any paper jams related to your paper path and trays, herre is a link that provides you all iinstructions to clear any paper jam on your device http://www.support.xerox.com/support/workcentre-7328-7335-7345-7346/support/enus.html?associatedProduct=workcentre-7328-35-45-46-built-in-controller

NOTE: The above link is a support knowledgebase and you can search on any problem you may have with your product by typing the natural language query in the search field, paper jam, can't print, scan fails transferiing etc...

Once you have determined there isn't a paper jam or if so gently remove any misfed paper.Reboot the device PO/PO power off/power on.
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If the print jobs fail again, check your job status and see if there is any info listed for your print job, could be a media mismatch.
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Try printing to another paper tray, if your job is calling for paper from tray 3 try using tray 4 or tray 5 etc..
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I have provided a generic response to this question and kind of throwing ideas out there, if you could provide additional information I may be able to give a better solution.
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Check the details of your job in the job status list?
A lot of times the machine will provide good direction on potential issues with a print job.
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Are you trying to print on a custom paper size?
If you tell the print driver to print to tray 3 and you have 8.5X11 loaded in tray 3 and your print job from ypour PC is actually 8.5X14 then the job will not print simply put the media has to match the job.

I hope this helps.

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Most likely the tray setting has changed, Here is what to check.
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  2. Press the [Enter] button.
  3. Press the [Left] or [Right] arrow button until the required tray is displayed, and then press the [Enter] button.
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I am sure you will find one of the tray settings to be incorrect.
If not, click on the printers on your computer, Right click the 4118 and look in the printer properties. One of those settings may be off.
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That machine is notorious for changing the IP address and I really suspect that is the problem.
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Have you tried pressing the start button after you loaded the paper?

Also, try restarting the printer while keeping the paper in there.

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