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Re: not being able to change inputs
Change the input setting on the tv not the remote.
If you are using a universal remote it may not be programmed correctly.
When you push the input button on the remote it is changing it to the Over The Air Antenna, it is not recieving a signal and there is no channel label added for the station it is set to.
If you do have an antenna connected, from the menu do a channel search and see if it can find any signal.
Let me know how it goes, I can assist further.
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Hey there, Cheri Torres with DISH Network Customer Service here. It sounds like you are going to need to change your TV back to the proper input or channel. If the TV remote is not working to change the channels you can also use the buttons on the front of the TV. First look for a button listed as either input, TV/video, source or AUX. When you press this button it will start cycling through all the inputs available, make sure to cycle through them slowly because it make take a couple seconds for the picture to come in. If you do not find a picture on any of the inputs you are going to need to try the different channels. Normally for a TV where the receiver box is the TV should be set to channel 3 or 4. Once you have found your DISH Network picture you will want to make sure to push the SAT button on the DISH remote so that it doesn't change the TV channel again. I hope you find this information useful and if you have any further questions or concerns please let me know. Thanks. :)
I'm sorry for the difficulties you're experiencing in watching programs on the TV. Since the screen says RGB, it appears that you've selected input as RGB(VGA, also known as PC input). If you have nothing connected to PC input (RGB), please change the input to HDMI or component or what ever it is by using the input button on the Remote of the TV.
In some TVs INPUT Button is labeled as TV/Video. Press it repeatedly to change the input from one to next.
Thanks for understanding. Please let me know if you require any clarifications.
The word LINE is letting you know that the LINE Input is the source that you have selected on your remote. You should be able to change that using your remote. There should be a button labelled INPUT or SOURCE or something similar. If you want to watch the cable box press your INPUT or SOURCE button until you can see the feed from the cable box.
There should be a button on the narrow edge on the right side of the TV labelled INPUT. Press this button once to bring up the input menu on the TV screen, you should then be able to highlight the input from this list using the CHANNEL UP/DOWN buttons on the side of the TV. It may actually be the VOL +/- buttons to move up and down the list - I can't honestly remember so you may need to try a couple of times to get it right.
Finally I think you need to press the INPUT button again to select the highlighted input
It's best to switch the external input device on before doing this so there is a signal to the TV. It's easier to see when you have selected the correct input this way.
If you still can't select the correct input, please let me know and I will check on the exact method for switching this TV without the remote. I'm working from memory here!
If you have a Directv receiver, and you have to be on channel 3 on the TV to watch it, then we have to get you off the video input. On a Directv remote, there should be a button toward the top left hand side that says "TV input." Try pressing this first. If that doesn't work, then look for the button on the Insignia TV remote control that says "tv/video," "source," "input," or something along those lines. Press it (some TV's make you press it several times to change the input). Just make sure that your Directv receiver is on before you start pushing buttons.
You would look for a format button on your remote.
Dish Network: bottom left the asterisk "*" button
DirecTV: top left, second from the top labelled "format"
Cable remote: look for format, zoom, or aspect ratio
Pressing this button should scroll you through the options.