Question about Dell 1320c Laser Printer

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Dell 1320c printing error "no paper detected"

There is paper in the tray. The paper tray is installed properly. Any ideas?

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  • missliser Feb 09, 2009

    All of a sudden my printer won't print. It says there is no paper in the tray, but there is. It worked fine yesterday.

  • frigano Apr 01, 2009

    Paper tray icon light blinks when I turn the printer on. The light remains blinking when the paper tray is in or out.

    If I try to print, I receive the message that I am out of paper.

  • Anonymous Apr 28, 2009

    We just got our 1320 and it worked fine and no I'm getting the same problem where there is paper in it and it says there isn't! I dont know what to do! I dont want to take my computer apart! HELP ME!



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I had the same problem. I removed the paper tray, turned the printer on its side and manually moved all the working parts on the bottom of the printer - rollers and switches..

When I reinserted the paper tray, everything worked fine.

PS. I ordered and returned a new paper tray from Dell, that was not the problem.

Posted on Apr 06, 2009

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I had a Dell 1320c that flashed these three orange LED's: jam/front cover open (crumpled paper), single sheet feeder (upper oval), and error (exclamation mark). The problem was that the single sheet (manual) feeder paper detector lever was jammed in the 'pressed in' position. I pulled it out and moved it back and forth several times until it would stick anymore when I pressed it in. This lever is 1/4 in wide black plastic, and is located under the printer with the tray removed, halfway between the white roller and the front of the printer. I removed the nine inch long part that partly covers this lever and cleaned in there. Also I unscrewed the detector from inside the machine and cleaned that out. This last step is very close to the big belt so I was extremely careful not to damage the belt. I put a sheet of paper on the belt to prevent dust from falling on it.

Posted on Dec 11, 2010

  • Chris Goulet Dec 11, 2010

    "...until it would NOT stick anymore..."


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Had the same problem with the Dell 1320c, it wouldn't recognize that I had paper in the paper tray and wouldn't do anything. I took out the paper tray, turned the printer on its side, fooled around with the things that move underneath and, amazingly, it worked! This is a solution that you won't find on the Dell website, it would be like saying "...then hit the printer with a hammer..." hardly a technical sounding fix, but IT WORKS!

Posted on Aug 06, 2010

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1 Answer

No paper in tray light on all time

There is a plastic arm that rests on your paper. As the paper supply decreases, this arm drops lower and lower. When you are out of paper, the other end of the arm trips a photo sensor that tells the printer "you are out of paper." The sensor is either jammed or broken. Pull the tray out and examine the printer for the paper sensor.

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Continues to print same page over and over

Remove paper from paper tray.

Do the following to clear print que:
Control panel.
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Click Printer tab and select "Cancel all documents".

That should do it.

Take care!

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taker out the toner/cartridge, the paper and then unplug the power.. Also open the printer cover and look for any paper which could be jammed.. take out the paper as well ..
Ensure that all the papers are properly stacked in each tray.
Also fan out the paper before loading in the printer.
After about 10 seconds, plug the power back in and reinsert the ink/toner and paper.

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if you are printing letter size then setting the tray to a4 will produce an error... if you really need to print a4 then go into the driver and set it to print a4 and in print options set it for a4...and set the tray for a4

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in your printer properties set the paper size according to your printer paper size.

Nov 27, 2009 | Dell 1320c Laser Printer

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Check the paper format of the program and the paper format of the printer.
If there is a mismatch only 3 pages come out.
Solution: the paper size should be matched other wise the printer gets confused.
Best regards,
Walter Spierings

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I simply removed the tray for better access to the jammed paper.(I am a novice)

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