Question about HP DeskJet 3650 InkJet Printer
My HP 3650 gives a message "unknown ink cartridge". Problem occurs randomly, and always on right cartidge (black, nr 27).
After removing the cartidge, cleaning the contact pins and replacing it, one or two pages can be printed.
The dialog containing the error message has a button 'cancel printing'. This is the only way to remove the job from the print queue. Any other method for removing the print job results in hanging print software. Sometimes, a cold restart of windows is the only remedy to keep my computer running...
Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
Posted on Jan 25, 2009
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Posted on Jan 02, 2017
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