Question about Logitech Squeezebox Duet
We just got the duet last week and had no problem setting it up and enjoy using it. However, it seems that when we go to use the squeezebox duet the remote doesn't see it under the list of controllers and we have to unplug the squeezebox, replug it in and then the remote will recognize it. I'm thinking this must have to do with how it is turned off or we have to do something to the duet (other than unplug) to get it to relink to the remote. The instructions don't say anything about turning the unit on or off so I have no way to know if we are doing anything wrong. Help!
I have experienced the same connectivity issues with the Duet system. My first system was sent back for a replacement within the 30 day return policy. The second unit worked considerably better but the remote controller would still sometimes completely lose the link with the Squeezebox receiver after being left in the charger for an hour or two (or just set aside a while). Firmware upgrades seemed to slightly improve the situation, but I eventually sent the controller back for a replacement. The tech rep said they've had issues with the controllers. When I asked if I needed to return the receiver as well, he said "It's the controller, we've seen the problem quite a bit."
So, it seems the wifi function on the hardware can sometimes be defective. Update the firmware on everything, and if you've still got problems, insist on a replacement unit (it will likely be a refurb).
Posted on Feb 07, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Sep 20, 2010 | Logitech Squeezebox Duet
Aug 15, 2010 | Logitech Squeezebox Duet
Jul 31, 2010 | Logitech Squeezebox Duet
Dec 30, 2009 | Logitech Squeezebox Duet
Oct 17, 2009 | Logitech Squeezebox Duet
Sep 26, 2009 | Logitech Squeezebox Duet
Jun 03, 2009 | Logitech Squeezebox Duet
Apr 16, 2017 | Logitech Squeezebox Duet
Mar 07, 2009 | Logitech Squeezebox Duet
Aug 26, 2013 | Logitech Squeezebox Duet
Dec 04, 2011 | Logitech Squeezebox Duet
Dec 16, 2008 | Logitech Squeezebox Duet
1,813 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: