Question about Canon imageCLASS D880 All-In-One Laser Printer

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Have the canon d880 having hard time changing the toner cartridge

I am having problems changing the toner cartridge, such as taking it out of the machine and sometimes if it does come out and I put the new one, trying to put the new one in I break the side of the cartridge putting it back inside the machine. HELP!!

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The main reason for cartridge replacement problems is the locking mechinasim not fully retracting. When you slide the platen to the left and open the door on the right make sure you open it all the way. It should go to a little mor them a 90 degree angle. You should be able to remove easily at this point when putting cartridge back in if you look at the back wall in betwwen the cartridge guides you will see a white plastic circle with a triangle in the center make sure it is flush with the metal if not push the door a little more to the left.

Posted on Jan 29, 2009

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I assume you try with brand new cartridges. Maybe you have already broken a cartridge guide. check it out: slide the platten glass as you'd normally do to change the cartridge, then if the cartridge is in take it out (carefully) and now looking the inside take a look at the side further of you (the side closest to the back). there should be a one-piece black plastic stuck in the metal chasis right where the cartridge slides. if it's broken (or moves) it may be the cause of your hard time. Let me know!

Posted on Jan 27, 2009

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