Question about Universal Medium-Duty 38012 Shredder

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Maintain light I have lost my owner's manual and the maintain light is on. Mine is a Universal Heavy-Duty 38016 but I would imagine the problem and or solution would be similar. Can you help me?

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Re: maintain light

It could be as simple as oiling the cutter rollers "Once a week squirt oil on sheet of paper that will be shredded. Do 3 or 4 sheets." as found on fix-ya or it could be a paper jam detector.

Posted on Jun 04, 2007

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I have a red light next to an icon that looks like a door. The door is closed completely however it will not reset. Any suggestions? Thank you

Probably the sensor that checks for the door being closed has been bumped out of position or is dirty and cannot sense that the door is closed. Some shredders have a sensor that is mounted on a circuit board and they will go bad and the only way to fix it is to have someone replace that circuit board. Hope this helps!

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Ccs/5 shredder wont power on

Do a very thorough inspection of the cutting blades. I have found that just a shred of paper, that one would think would not be a problem, can in fact make your shredder act as you describe. How old is it? Depending on age & the heavy usage you say it has had.... it could very well be good old made in USA obsolescence. Wish I could tell you more. Without a multi-meter;(Ohm Meter). & manual to know what power is getting from point A to point B I cannot advise beyond this. Sorry.

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Inspect the bin/door sensor as there might be some paper stuck preventing activation, failing that check the main supply cord fuse

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We have a Universal Shredder 38103 at our office. The "open door" indicator is on and won't turn off. We have turned it off, unplugged it, cleaned it, vacuumed it out, removed as much loose paper bits as...

On the upper right corner of the bin opening you will see a slot in the black plastic. I taped a part of a business card into the slot and it now works. Just make sure to unplug the machine when the door is open.

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1 Answer

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Unplug it and then open i t up. You are looking for a piece of shredded paper that is stuck or jammed. Can even be a accumulation of paper dust. The piece won't be that big but most of the time that is all that is wrong. The paper either jams the door sensor or blocks it and gives the error. It can also be a bad door sensor or switch. Not very common but can happen.

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1 Answer

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To revove the oil indicator light, HOLD DOWN the Maintain Button for alteast 7 seconds. This will reset the system. Per owners manual, this indicator comes on after 250 operations. The shredder should be lubricated after 30 minutes of shredding, or a minumum of twice a month. After lubercating, 1 -0z across blades, run in reverse for 10 seconds.

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I have an achiever heavy-duty crosscut shredder that I purchased in 2002. Since that time I have actually used the shredder around 5 times. The shredder turns on, shred for about 2-3 mins., then it stops....

does it finish the sheet of paper then shut off , or does it stop halfway thru the paper?

unplug the unit , open it up and see if theres staples or junk jammed in the cutting wheels/gears

there supose to turn off once its finished with the paper and turn back on when the next paper is inserted , theres a lil sensor that turns it on and a limit switch that turns it off

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Universal Shredder 38016

Sounds like the pcb is faulty.Get a new board or a new Shredder. Dave UK

Feb 22, 2007 | Universal Office UNV-38016 Shredder

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