Question about Canon ZR830 Mini DV Digital Camcorder

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Tape tray won't drop back in

I ejected the tape to change tapes. when i try to put a tape back in, i can close the tray but it won't drop back into position. it makes a whirring noise and a beep, but then stays in its locked out position.

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  • 40 Answers

Take it to a service provider - seems to be something wrong with the loading drive system.

Posted on Jan 12, 2009

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1 Answer

Cannot get tape to eject


It could be a couple of different issues. These things could help.
(1) Power OFF the camera, remove battery then replace the battery, power up the cam and try to eject tape again. Nothing? try...
(2) Gently press inward on the tape cover with both thumbs a few times. Then, while pressing gently inward with one hand, press the release/eject-tape function until you hear a click or release sound. Then, if it doesn't open automatically, gently "help" open the hatch.

If it remains stuck, after follwing these steps a few times it would be my guess that perhaps the camera has been dropped in a way that jammed the mechanism controlling the eject function.

TIPS that may prevent having eject problems: When loading tape, be sure to insert the tape correctly and slowly, makeing sure the tape is placed properly. Gently press on the specific location indicated to close the tape holder, and wait for the tape to "seat" properly before closing any other part of the tape cover or hatch mechanism. Taking a few extra seconds when loading the tape can save extended frustration later.

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Loading tapes


I had a similar issue where the tape bay would not lock in and engage the motor mechanism to load the tape. I removed the battery from the unit and let it stand for approximately a minute then reinserted the battery. The tape drawer closed first without a tape then reopened with no issue. I then inserted a new tape with no issue. I guess it needed a hard reboot.

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I found a temporary solution for this problem. When the tray with the cassette tape comes out remove the battery so that the tray will not go inside again. Now on top of the tray it will be written as "PRESS" just adjucent to it you can see a spring connected to the tray just press the string down wards and the tray opens and you can replace the battery. Hope this can help.

Feb 01, 2008 | Canon ZR85 Mini DV Digital Camcorder

1 Answer

Error Message Reconect Power even if power is connected


It sounds like the tape door is out of alignment, causing stress on the tape and the inside mechanical system.  Requires a visit to the service shop.

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1 Answer

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In case anybody read this....     I have a GS-36 that would not eject the tape. I removed all the screws from the bottom and pulled the bottom plate off. Then I fidgeted with the mechanism near the eject button towards the front of the camera.  In my case it had just become stuck and needed to be gently pried open.    Tested it a bunch of times with tape - seems to be o.k.!

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open it. find the motor that activates the tape door. turn it by hand until tape is fully exposed to be removed.

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Cannot insert tape into canon MV800. Always ejects


Hi Everyone,

our MV800 was doing the the same so i "accidentally" dropped it (i got a bit frustrated and it was out of warranty) and now it works fine. please note it dropped about half a meter on carpeted floor while it was off.

Hope this helps


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