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GSA-T40L Lightscribe Error

Brand New GSA-T40Linstalled on Dell Laptop E-1705,WinXP svc Pack3. Recognized all ok in Device Manager, Can Copy and Burn,but when i try to use Lightscribe Feature i get Error :A Communication Error Has occured with the LightScribe Drive,Please Restart Your PC And Try The Label Again. I've tried Nero 6 Ultra, Roxio 9, Sure Thing CD Labeler Deluxe Brand new Boxed Version. I Have an HP-Lightscribe External USB that works just Fine. I Set this New Drive to Region code for USA. I'm not sure WHY i have this error or how to Fix it? I Can't find any Support sights either. New Drivers maybe or Newer Firmware? This drive is Dated Nov. 2008.Thanks in Advance for any help.

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  • rayny2e Jan 27, 2009

    Fixed it Myself. Had to re-install the Lightscribe Software.

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  • 31 Answers

Try a firmware upgrade by downloading it from the internet but make sure the serial numbers match exactly. If that fails then it my need replacing.

Posted on Nov 06, 2009

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Before you can use a lightscribe facility, you must have 3 things, which are, A DVD Drive thats has a lightscribe capability/function, a lightscribe software, and a lightscribe compatible CDDisk.
From what I can see, your drive is not capable, or does not support lightscribe functionality. I tried to check everything about your system model and I discovered that the capability of your DVD Drive is this :
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Which means your DVD Drive does not support Lightscribe facilities.
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1. Using Device Manager

To fix this error, first try to update the driver from the Device Manager. To open Device Manager, right-click My Computer on your Desktop, and then on the Hardware tab, select the Device Manager button.

In the Device Manager window, identify the CD or DVD drive item (with Yellow exclamation mark), right-click on it and select Update Driver. Follow the screen instructions to update the device driver and restart your PC.
if can't try this:

2.To fix the error by editing the registry, perform the following
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1. Exit and close all applications currently running on your PC.
2. On Start > Run type Regedit and press the Enter key.
3. Next, navigate to the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
4. Delete any of the following registry entries if they exist under this key:
* LowerFilters
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* UpperFilters
* UpperFilters.bak

5. Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
6. Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.
7. Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
8. Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone

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Remove device and software first reboot then reinstall
if you have the disk then reinstall should be straight forward.

Try plugging in the device ,
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(while in device manager-select device rightclick and update)

This should fix your issue,
If problem persists,
refer the problem to the retailer you purchased from,
should be still under wanrantee if its a new one,
there supplier should honor the warantee no problems....

You may need to provide proof of purchase for warantee.

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