Question about Plantronics CS50 Wireless Headset

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Head set beeps 3 times, can't connect

My headset beeps three times. I've replaced the battery with a new one (that works in a different headset.)

The orange light is flashing to indicate that the battery is charging but it still doesn't work after more than a day of charging.

The red light never illuminates.


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  • Anonymous Feb 23, 2009

    I have the very same problem with my headset. I also replace the battery but nothing changed.

    ???
    Tj


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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 32 Answers

SOURCE: Plantronics cs50 head set with lifter has STATIC

Try a system reset:
1.  Lift the headset off of the charging cradle, but make sure the headset is turned off.  It will be off if the green light on the front of the base is not lit.  If it's not, push the call answer button once to turn it off.
2.  Push the call answer button and the mute button at the same time and hold them down.  The mute button is the black little wheel at the top of the headset.  Use the tip of your finger to push it straight down and hold it while holding the call answer button.  A green light on the headset will flash for 2 series of flashes.  Wait until the end of the second series then let go of both buttons.
3.  Put the headset back on the charging cradle and wait 30 seconds.  Lift it back up and try to use it.  If this doesn't work, repeat one more time and then disconnect the power from the base and plug it back in.

Posted on May 22, 2009

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Peter Denton
  • 16 Answers

SOURCE: plantronics voyager 510 headset

Make sure the headpiece is charged. Turn the headpiece off by pressing the little black button on top of the earpiece and holding for about 5 seconds. Turn the earpiece back on again the same way. You should have a slow flashing blue light on the mic boom. The base station will now try to find the earpiece and within about 20 seconds the red light on the base should be steady and blue light on top should be on.
If this doesn't work you may need to manually pair the earpiece to the base by pressing and holding the Listen Volume Adjust + Button and headset Call Control Button on the earpiece until the light on the mic boom flashes red and blue repeatedly. As above, the base station will now try to find the earpiece and within about 20 seconds the red light on the base should be steady and blue light on top should be on.

Posted on Nov 05, 2008

mp3stud
  • 15 Answers

SOURCE: Turn on head set light flashes blue then blinks red

I found a guide that tells you what the different colors and lengths of flashes mean. Have a look for yourself. It seems like you have a low battery by how you describe it. You'll be Bluetoothing again in no time! ;-)http://plantronics.custhelp.com/cgi-bin/plantronics.cfg/php/enduser/std_adp.php?p_faqid=1169&p_created=1047671477&p_sid=C4BU4zzj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NjUsNjUmcF9wcm9kcz0mcF9jYXRzPSZwX3B2PSZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2VhcmNoX25sJnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9NTIw&p_li=&p_topview=1

Posted on Jun 05, 2009

  • 1 Answer

SOURCE: I Can`t switch my headset on, and it stops charging after 20 secs

Move the call control button up or down, the indicator light will flash blue if it's paired or blue and red. If it flashes blue and red you need to pair phone with the headset. the passkey is 0000.

Posted on Aug 08, 2009

  • 5603 Answers

SOURCE: my headset will not hold a charge CS70VT

The only thing is to check the voltage output by the charger... usually 5 volts. The lights MAY blink even if voltlage is too low.

If it is OK, then battery in the headset has failed. Have the battery replaced or DIY if not under warranty.

The usual cause of this is to continue using batteries under load when one of the cells is totally depleted.

Posted on Nov 09, 2009

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1 Answer

Bluetooth conecton faild


You need a new one, the batteries only last a couple of years.

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Seems to be connecting, phone says it is connected, beeps like its connected, but yet does not work.....calls still go through the phone itself.....


Below are the steps for resetting the Bluetooth table in your cell phone and on the B150 headset.

1. Go into the device history / trusted device list of your cell phone. Delete / remove all the devices / headsets from the device history in the cell phone (highlight or move the screen cursor over the device and you should get an options choice one of which will be delete or remove).
2. Once all the devices / headsets have been deleted / removed, shut the cell phone off.
3. (If you have a smart phone with downloadable apps ie. I-phone, check with your provider before doing step #3 to insure battery removal will not clear applications you have purchased or downloaded). The purpose of step #3 is to clear any keep-alive memory the phone and headset were holding. Remove the battery from your cell phone for 15 minutes.
4. With the headset powered on (it does not have to be connected to the phone, just powered on) , hold the volume up and volume down button at the same time until you hear 2 beeps (easiest to do if you hold the set in front of you and use both thumbs). This step clears the Bluetooth table of the headset.
5. Place the headset back on its charger for the remainder of the 15 minutes the battery is out of the phone. It is not necessary to shut the headset off prior to placing the headset on the charger.
6. After the 15 minutes is up put the battery back in the phone and turn the cell phone on.
7. Turn the phone on and get it ready for paring. Consult your phones user guide or call your service provider for help with your cell phone.
8. Put the headset in pairing mode by holding the Multi-Function Button until the lights are flashing alternating Red and Amber, you will then release the Multi-Function Button. Please note the headset will continue flashing Red and Amber until the paring cycle times out (approximately 2 minutes) or completes the paring with the cell phone. If you only press and release the Multi-Function Button the headset will not go into the paring mode.
9. Pair the headset and cell phone together.

Once the headset is in paring mode, go to the Bluetooth menu / connections of your cell phone. Select add new / search for / find new device (different phones have different but similar names for the options). The cell phone should find a device called BTHS. Move the cursor over the BTHS and press (OK, select, enter, or whatever your phone uses for a prompt). If the cell phone asks for a passkey code you will put in 0000 (four zero's). The headset will then pair and connect to the cell phone. Your phone may ask you if you want to connect to the BTHS and/or add it to your trusted device list, press (OK, select, enter, or whatever your phone uses for a prompt).

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1 Answer

Blue Parrott Road Warrior B250XT, will not stay connected to my phone, The phone is a Motorolai335, it will connect and disconnect just when ever some times every 3 to 5 minutes and will reconnect within...


These steps are for a headset that is already paired to you cell phone and is stored in the phones trusted device / history list.

Look at the lights on the Multi-Function Button of the headset (the top / largest button of the three buttons); the light will be blinking Red if not connected and blue if connected (paired and connected are two different things). Push the volume up (middle button) 2 times, you should hear a beep each time you press it. If you hear the beeps go to the next paragraph. If you hear no beeps at all you will need to call 1-800-742-8588 for an RA # (Return Authorization Number) for warranty and non warranty repairs.

Look at the lights on the Multi-Function Button on the headset (the top / largest button of the three buttons); the light should be blinking Red if not connected and Blue if connected (paired and connected are two different things). Plug the headset into the power adaptor with power applied. Make sure your cell phone is on and the Bluetooth power of the PHONE is turned on. After 5 seconds unplug the headset from the charger and do not press any buttons. You should get a slow Red blinking light at first. Allow the headset to connect automatically to the cell phone, this may take up to 10 seconds. Once the connection has occurred the Blue light on the Multi-Function Button will blink once every second.

If after 10 seconds the light is still blinking Red once every 5 seconds you will need to press either the Multi-Function Button of the headset once to connect to the cell phone, or, your phone may be set up requiring you press a designated button or sequence in the phone to connect to the headset (meaning your cell phone is not set with or does not support automatic connect).

*NOTE* Most newer model cell phones have an automatic connect feature. Some phones have the categories of "Headset", and "Hands Free" in their Bluetooth menu. Some companies use the term Auto-Connect under the "Hands Free" category in their Bluetooth menu to indicate the set up for use with the Bluetooth system in an AUTOMOBILE.
Automatic connection under the "Headset" category and Auto-connect under the "Hands Free" category are not the same thing. When dealing with the headset you want to work in the "Headset" menu and make sure the Auto-connect of the "Hands Free" menu is turned off.
If this doesn't correct the issue I'd recommend calling VXi at 800-742-8588 for additional clear and reset instructions and the possability of warranty repair options.

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1 Answer

While the headset works frequently, it will suddenly stop. Nothing I do will allow it to connect again. I hear nothing through the headset after the initial beep that indicates headset mode was enabled. ...


It sounds like the battery is no longer holding a good charge. There is no replacement battery for this headset. If you are using the original 510 headset you can replace it or pair a different bluetooth headset up to the 500A base. Just keep in mind if you decide on a different style of headset you will not be able to charge it in your base. I have included the link for the 510 replacement headset below.

Plantronics Voyager 510 Replacement Headset

Good luck from Headsets Direct!

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1 Answer

Have new headset, why is the base unit keep beeping at me


Here is an explanation of the beeps you are hearing:

• One beep every 10 seconds is caused by a low battery
warning. Recharge battery by returning it to the base charge
cradle for one to three hours until charge light stays lit or
quits blinking.
• Two beeps is an out of range warning. Move closer to the base.
• Three rapid beeps every 30 seconds indicates your mute is
on. Press the mute button once to turn mute off.
• When an optional lifter is connected, three repetitive beeps
indicate a call is coming into the headset. Press the call
control button on the headset to answer the call.

Plantronics CS70 User's Guide

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I found a guide that tells you what the different colors and lengths of flashes mean. Have a look for yourself. It seems like you have a low battery by how you describe it. You'll be Bluetoothing again in no time! ;-)http://plantronics.custhelp.com/cgi-bin/plantronics.cfg/php/enduser/std_adp.php?p_faqid=1169&p_created=1047671477&p_sid=C4BU4zzj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NjUsNjUmcF9wcm9kcz0mcF9jYXRzPSZwX3B2PSZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2VhcmNoX25sJnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9NTIw&p_li=&p_topview=1

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