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Bose does not release their schematics or parts lists, effectively making themselves the only repair center for their products. Your only safe repair method is to contact the service/repair center at www.bose.com. They will likely offer you a flat rate repair or credit towards the purchase of a new unit.
take the back off the unit, around the laser somewhere you will see a small plastic nob. turn it to the right half a turn then try a cd. if it doesnt work try more to the right or less to the left. this will more than likley be the reason if the unit is more than a year old
I had the same problem, i have now upgreaded the firmware off the philips site it was released in 2007 and mine had already been done but i did it again and it accepts the CD now, I just need to get it to read the whole cd content
I had the same problem with my CMT-EP707. I read on this site to try various combinations of turning power off then turning the power back on while holding down either or both of the stop play button and the eject button for the affected CD tray. What seemed to work for me was turning on the power while holding down the eject button for CD tray 2, even though the error referred to CD tray 1.