Question about SanDisk Sansa Connect MP3 Player
Originally my computer allowed me to download Sansa Connect 4 GB MP3 Player into the system and I downloaded phots from my pictures and 690 songs. The other day January 8, 2009 when I plugged it into my system which is Windows XP and turned on Windows Media File to delets some of the songs, see what was on my player and replace some of the songs and phots, I get message Connect device. When I try to refresh device it doesn't recognize this device.
What i would recommend you to do is to uninstall the device and
reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware
then device manager...look for the sansa device..it usually located
under portable device..if its not showing there i would recommend you
to look for under disk drives
and see if its there..right click on the device and click on
uninstall...after you unintall it unplug your device from the
computer....Then follow this link below to download
.Then check the mode of yuor device to make sure it sunder MTP not
msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media
player click on tools, options and click under privacy...clear the
history and caches...after you finish you can plug the device on the
back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player
to 11 even though you have done that already..and try to reconnect your
device..make sure you have it connected on the back USB>>>
And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Posted on Jan 26, 2009
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Posted on Jan 02, 2017
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