Question about Philips GOGEAR SA6045 MP3 Player

1 Answer

My go gear doesnt work

"Get a firmware upgrade...whenver you reset the device it reset the firmware install..so get the firmware upgrade and that should solve the problem you are having..hope this solve the problem"
how can i get it if my go gear is frozen and wont be read by the computer

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  • fran_lopez19 Jan 17, 2009

    "This is a way to force the PC to recognize the GoGear and solve your problem. Make sure the hold/lock switch is not engaged first. Note: These instructions only work for the SA6045 - if your Philips is a different model #, these instructions may or may not work:

    Triple Reset for Philips’ GoGear:

    Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

    After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

    -Tha Mp3 Doctor"

    My screen just stays black and still not recognize it.....

    My screen is always black it just wont turn on

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This is a way to force the PC to recognize the GoGear and solve your problem. Make sure the hold/lock switch is not engaged first. Note: These instructions only work for the SA6045 - if your Philips is a different model #, these instructions may or may not work:

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Jan 17, 2009

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How to fix a hanged/frozen/non responsive Pan Digital Novel E-Reader


Hello,

If your Pan Digital Novel Reader... does not respond or hangs, it means the unit/device has frozen. This is a software/OS (operating system) problem.

Usually, resetting should do the fix. To reset, push the hole at the back of the unit with paperclip and the unit will reset. But if you have reset the unit by pushing the small hole at the back with paperclip (which means reset) and that seems not to solve the problem, then it means the operating system of the unit is corrupt. This is a software problem and to fix this problem, you need to install the firmware for your unit.

Firmware helps to remove the corrupt software and re-install a new one. Your unit will be as new once this is done.

Upgrade via PC

This option is for Windows PC only at this time.
With this method, you must connect your pandigital novel to a PC and then run a downloader program which automatically downloads the firmware to your device.
1. On your computer, go to www.pandigital.net/downloads.
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5. After the download is complete, turn your device off.
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Re-Upgrade

If you have previously performed a firmware upgrade to your device using one of the above methods, we recommend that you move the existing upgrade file into a different folder before performing another upgrade, which allows you to revert back to the existing version if desired.
1. Connect the device to your computer.
2. In a Windows Explorer or Finder window, create a new folder titled Firmware, and then copy the existing upgrade file into the Firmware folder. (The upgrade file is named similar to SYY_MM_DDK_PD_INX7E_ENG_6410POP.)
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Revert back to Previous Version
1. Connect the device to your computer.
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6. Follow the prompts to re-set your language and date and time.

I hope you found the above helpful.

Regards.

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1 Answer

My mp3 player will not work, I reset it many times and it also will not sync with my PC.


If you have Windows Vista or Windows Media Player 11, go ahead and upgrade the firmware at www.usasupport.philips.com
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Update" tab

As long as the hold/lock key is not engaged, the following will force the PC to recognize most GoGear mp3 players:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.

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**Please rate accordingly..**

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I turn on my Go Gear and it freezes


Get a firmware upgrade...whenver you reset the device it reset the firmware install..so get the firmware upgrade and that should solve the problem you are having..hope this solve the problem

Jan 27, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Frozen!


I would recommend you to format the device inside WMPand if that doesnt work try to do a firmware upgrade...there is a problem with your firmware.....

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