Question about HP PhotoSmart 7760 InkJet Printer

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Not printing at all

I have connected the printer to the p.c. blut it will not print.

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Normal 0 Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 25, 2009

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  • Check the status of your printer by moving to printers and faxes on the start menu.
  • Is it checked?Are there any queued print jobs?
  • Turn off both the printer and your PC.Remove the usb connections.
  • Unplug them completely from power.
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Hi,

Follow the steps below to resolve the issue

The print queue and Dock printer icon
When you start a print job, you will see your printer icon appear in your Dock. Click the Printer icon to open the print queue, which is a list of print jobs that are printing, on hold, or paused. The print queue will also display messages sent from the printer.
You can alternatively open the print queue from the Print & Fax pane of System Preferences.

printer%20queue.png In the Print Queue toolbar you have these buttons:

  1. Delete - Deletes the selected print job.
  2. Hold / Resume - Will hold / resume the selected print job.
  3. Job Info - Shows details of the selected print job, such as job name, status, Completed, Job Message, and so forth.
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  6. Printer Setup - Lets you configure the printer's name and location details.
  7. Printer - Sets the Print Queue window into Printer mode.
  8. Scanner - Visible if you have a multi-function printer connected via USB. Click it to set the Print Queue into Scanner mode.
You can see what your print job looks like with Quick Look. Click the arrow on the print job just to the left of the Status column or select the print job and press the Spacebar.
From the Print Queue menu bar, the "Printer" menu has these additional options:
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  3. Print Test Page - Will send the CUPS Printer Test Page to your printer.
  4. Network Diagnostics - Will bring up the Network Diagnostics application, used to check each layer of your network connection.
  5. Log & History - Used to open the Console application and show you the log entries for your current and past print jobs.
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From the Print Queue menu bar, the "Jobs" menu has these additional options:
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You can control-click (or right-click) your printer icon in the Dock for this convenient menu:
printer%20proxy%20dock%20menu.png From the Dock menu you can see your printer's status, toggle Pause and Resume Printer, Auto Quit (once print job completes) on / off, and from the Options sub-menu you can toggle Keep in Dock on / off.

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1 Answer

Printer is connected but does not print


Hi
Thanks for using FixYa. Please check the following things first---
· The printer cover is closed and the rear access door or optional duplexer is attached.
· The printer is connected to the power source and turned on.
· The cable connections are secure and the cartridges are correctly installed.
· The paper or other media is correctly loaded in the in tray.
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Please do rate the solution and revert for further assistance.


Thanks
Rylee

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