Remove one screw on front left of ice maker, loosen two others-one in back and one on right, the ice maker will slide out. unhook wiring harness and the whole thing comes loose, couldn't figure out how to dismantle it but once I had it out of frig I let it warm up enough so the plastic would bend enuff to get it out.
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make sure the ice maker lever is in the down position, when removing the tray the arm was probably moved to the top(off) position as if the tray was actually full which would shut off the ice making process
The defrost heater on your ice tray has failed, Replace the ice tray is only solution, sensors are having trouble as well due the heater problem. Does not know where it is in the cycle, also sounds like the gear on the ice maker is shot due to build up, replacing the ice maker should sort all issues out. If you cant find one, send me a email to WGHEAVEN@Yahoo.com.au and I'll send you one. Regards Russ
Fixing the ice cubes tray is quite simple, all you need to do is to hold the ice tray by the edge and gently slide it into the ice tray position. Pull out the drawer and place the ice tray into the freezer.
To make ice cubes, fill the ice tray to the water level and place it in the freezer.
Hope this helped.
All the best
Same problem with my unit. The plastic tray seems to warp over time and the water drips out of the tray prior to freezing into the cubes. I was able to purchase a replacement tray online. I also discovered a hidden reset button under the right side where the ice tray motor assembly is located. This button had to be pressed in order to get it to cycle through again after replacing the plastic tray. We'll see if this solves the problem of water spillage all over the interior of the freezer!
I removed six screws from the ice maker to pull it out of the refrigerator. Their are four screws holding the ice maker in place and two screws on the ice maker door. Had problems getting the electrical harness disconnected. Used hot water to removed the ice cubes that were struck in the ice tray. Poured all remaining water into a bucket and re-installed ice maker. As of now, the ice maker is making ice !
You have to replace the electrical components on the side of the compressor. The heat from the fan not running by the compressor more than likely has damaged them. These are a safety feature to save the compressor from damage when it overheats.
You can find the factory repair manual here. This will have all the part numbers and what you need to replace to take care of your refrigerator. The Top Freezer Refrigerator one will be about your machine. It covers all the FRT Models.
I was able to order the ice tray myself and install it in the fridge - it's not hard. I ordered from one of the parts sellers linked to at the LG website, not those listed in other posts here.
Here's how to replace the tray:
You need to remove the tray dumping mechanism to do this.
Remove the ice bin, set it aside (don't forget to deal with the ice melt).
Turn the ice maker off (LG says to unplug the fridge, I didn't).
On the left hand side of the ice tray dumping mechanism there is a screw helping to keep the entire thing suspended from the ceiling of the freezer. Remove that screw- don't worry, the mechanism will stay put for now.
The dumping mechanism can now slide forward- note that you can't completely remove it from the freezer yet, but slide it forward and it will no longer be suspended from the ceiling. Don't let it drop or hang.
You need to disconnect its power supply now. On the left hand side you should see a small bundle of wires coming from the back of the freezer to the dumping mechanism. It connects to the dumping mechanism's set of wires with a pair of white plugs. Pull these plugs apart. You may need to pry the catch on these plugs apart while you pull.
Now you can take the dumping mechanism out of the freezer (and close your freezer).
To remove the ice tray you need to slide the housing that contains the rotating motor out of the housing. This is on the right side of the mechanism. If you have trouble identifying it look at the underside of the entire thing and you'll see a small "test" button. That button is on the motor.
To remove the motor you'll see two catches on the right side- you'll need to pull these catches out without breaking anything. You'll be able to slide the motor down and out when you get it right.
Sliding the motor out lets you get the old ice tray out now. There is probably a set of white wires routed through a little catch on the old ice tray that you'll need to free.
Put the new ice tray back on the motor. You'll need to get the left side secured at the same time you get the motor housing in its catches of the dumping mechanism.
Reroute those white wires back on the new ice tray.
Reconnect the electric wires to the housing.
Slide the entire dumping housing back onto the ceiling of the freezer and screw in on the left side.
That's it. You can press that test button on the underside of the motor. This will dump the tray and immediately refill it with water so you can observe if everything is working.
Your icemaker tray has an update for the water flowing over the tray. You will need to call a qualified LG technician to get it replaced. Also, the tray is twisted because it binds itself against the hinge pin on the left side. To stop this, spray some cooking spray oil in the left hinge pin and it should unbind itself and return to normal.
In the LG side by sides they have developed a new ice cup tray. The tray has a little wall so that the water stays in the tray and doesn't go onto all of the ice causes it to stick together.
part number is 3390JA1150A