Question about Saeco Vienna Espresso Machine

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Grind is too coarse and "pucks" are wet and fall apart.

I am getting a weak brew because of not being able to adust the grind to more coarse with the adjustment knob in the bean hopper. The coffee "puck" comes out wet and mushy. I use several Saeco Viennas at various locations and this particular one makes much more noise during its pumping cycle. Dswish

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You say " I am getting a weak brew because of not being able to adust the grind to more coarse with the adjustment knob in the bean hopper" By making it more coarse you are making it weaker. Unless you just wrote it wrong. To make it stronger you should lower the grinder number to a smaller number. Usually about 4-6. Be sure you have the grinder grinding when you move it to a lower number. The pump noise could be that in shipping your pump came loose from it's mount. Nothing you can do without sending it to a Authorized Saeco Repair shop.

Posted on Jul 29, 2007

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1 Answer

I have turned the grind knob all the way down, below 1.


Sounds like there is not enough coffee to make a solid puck. If you get crema, grind coarseness sounds ok. A finer grind will produce less coffee grounds for the puck and increases chance of clogging.
You may have to balance grind size with amount of crema to get solid puck.
Big problem with these is you want dark roast for espresso, but oil on beans clogs grinder. Are you using a dark roast? A medium roast works better in these. Or, can you increase the grind time? My Super-auto had a program option to increase time. But not in reg instructions. Got it from authorized repair facility.

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Hi
Excess water going into the drip tray is usually an indication of the grind being to coarse. If your pucks are not solid but just fall apart this is the case. When the grinder is grinding, turn the big knob in the bean hopper down 2 numbers smaller and see if this changed. If you have a second knob in the bean hopper change the to the plus side, but not all the way to the plus. Do this first before you change the grind setting. Excess air between the grind allows more water in the brew unit and when it is done it goes into the drip tray.

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2. Your grind is too coarse. Pull the lever below the bean hopper towards the front when it is grinding, to make the grinds smaller. Again less air space. Do this 1 number at a time so you dont make it too fine. Let each adjustment for 3 coffees before you make the next adjustment.
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,Hi
If you have adjustments for your bean hopper, 1 should have a + and - on it. Move that adjustment to the + but then back it up 1 click. Then go to the grind adjustment and move it down to a smaller #, but only when it is grinding. When you get the grind adjusted you should have grinds that look like coarse granulated sugar.
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