Dometic control comfort control will not turn heat on or off

are dip switches correct and communication cable ok

To display memorized error (Protective operation)
status:
1. Turn power on.
2. Press the CHECK button on the remote controller
continuously for 5 seconds.
3. "- -" will be displayed on the remote controller display.
Note: Display only for "- -". (No transmitting signal, no
receiving sound and no Power LED blinking.)
4. Press the "TIMER" or button on the remote
controller. The code "H00" (no abnormality) will be
displayed and signal will be transmitted to the main
unit. The power LED lights up. If no abnormality is
stored in the memory, three beeps sound will be
heard.
5. Every press of the button (up or down) will increase
abnormality numbers and transmit abnormality code
signal to the main unit.
6. When the latest abnormality code on the main unit
and code transmitted from the remote controller are
matched, power LED will light up for 30 seconds and
a beep sound (continuously for 4 seconds) will be
heard. If no codes are matched, power LED will light
up for 0.5 seconds and no sound will be heard. 7. The breakdown diagnosis mode will be canceled unless pressing the CHECK button continuously for 5
seconds or operating the unit for 30 seconds. 8. The same diagnosis can be repeated by turning
power on again.
• To clear memorized error (Protective operation) status after repair:1. Turn power on.
2. Press the AUTO button for 5 seconds (A beep
receiving sound) on the main unit to operate the unit
at Forced Cooling Operation mode.
3. Press the CHECK button on the remote controller for
about 1 second with a pointed object to transmit
signal to main unit. A beep sound is heard from main
unit and the data is cleared.
• Temporary Operation (Depending on breakdown status)
1. Press the AUTO button (A beep receiving sound) on
the main unit to operate the unit. (Remote control will
become possible.)
2. The unit can temporarily be used until repaired

1. Turn power on.
2. Press the CHECK button on the remote controller
continuously for 5 seconds.
3. "- -" will be displayed on the remote controller display.
Note: Display only for "- -". (No transmitting signal, no
receiving sound and no Power LED blinking.)
4. Press the "TIMER" or button on the remote
controller. The code "H00" (no abnormality) will be
displayed and signal will be transmitted to the main
unit. The power LED lights up. If no abnormality is
stored in the memory, three beeps sound will be
heard.
5. Every press of the button (up or down) will increase
abnormality numbers and transmit abnormality code
signal to the main unit.
6. When the latest abnormality code on the main unit
and code transmitted from the remote controller are
matched, power LED will light up for 30 seconds and
a beep sound (continuously for 4 seconds) will be
heard. If no codes are matched, power LED will light
up for 0.5 seconds and no sound will be heard.

Hi Tania,
Have you gone through this checking sequence.? it's from a Panasonic a/c manual. It could be something as simple as a clogged filter. Once you have rectified the fault, you will probably have to clear the fault code as described at bottom below, before it will condescend to work again.
David

• Once error occurred during operation, the unit will stop its operation, and Timer LED blinks.
• Although Timer LED goes off when power supply is turned off, if the unit is operated under a breakdown condition, the LED will ON again.
• In operation after breakdown repair, the Timer LED will not blink. The last error code (abnormality) will be stored
  in IC memory.

14.2.2 To Make a Diagnosis

1. 1 Timer LED starts to blink and the unit automatically stops the operation.
2. 2 Press the CHECK button on the remote control continuously for 5 seconds.
3. 3 "- -" will be displayed on the remote control display.
   Note: Display only for "- -" (No signal transmission, no receiving sound and no Power LED blinking)
4. 4 Press the TIMER ? or ? button on the remote control. The code "H00" (no abnormality) will be displayed and signal will be transmit to the main unit.
5. 5 Each press of the button (? or ?) will increase error code number and transmit error code signal to the main unit.
6. 6 When the latest abnormality code on the main unit and code
   transmitted from the remote control are matched, Power LED will
   light up for 30 seconds and a "beep" sound (continuously for 4
   seconds) will be heard. If no codes are matched, Power LED will light up for 0.5 seconds and no sound will be heard.
7. 7 The breakdown diagnosis mode will be canceled unless pressing the CHECK button continuously for 5 seconds or operating the unit for 30 seconds.
8. 8 The LED will be off if the unit is turned off or the RESET button on the main unit is pressed.

14.2.3 To Display Memorized Error Code (Protective Operation)

1. 1 Turn power on.
2. 2 Press the CHECK button on the remote control
3. 3 "- -" will be displayed on the remote control display. Note: Display only for "- -" (No signal transmission, no receiving sound and no Power LED blinking)
4. 4 Press the TIMER ? or ? button on the remote control. The code "H00" (no abnormality) will be displayed
   and signal will be transmit to the main unit.
5. 5 Each press of the button (? or ?) will increase error code number and transmit error code signal to the main
   unit.
6. 6 When the latest abnormality code on the main unit and code transmitted from the remote control are matched,
   Power LED will light up for 30 seconds and a "beep" sound (continuously for 4 seconds) will be heard. If no
   codes are matched, Power LED will light up for 0.5 seconds and no sound will be heard.
7. 7 The breakdown diagnosis mode will be canceled unless pressing the CHECK button continuously for 5
   seconds or operating the unit for 30 seconds.
8. 8 The same diagnosis can be repeated by turning power on again.

14.2.4 To Clear Memorized Error Code after Repair (Protective Operation)

1. 1 Turn power on (in standby condition).
2. 2 Press the AUTO button for 5 seconds (a "beep" sound is heard) on the main unit to operate the unit at Forced Cooling Operation Mode.
3. 3 Press the CHECK button on the remote control for about 1 second with a pointed object to transmit signal to
   main unit. A "beep" sound is heard, and the Error Code is cleared

thermostat needs 12 volts

see if voltage to thermostat

bad control

The comfort control center requires 12 VDC . If a fuse blew that feeds 12 VDC to control box at ceiling for some reason in your panel when unplugged accidentally, that would cause the remote/wall and control box at ceiling not to communicate.

the rotary girder might be broken.

Here is the troubleshooting guide for your unit. Hope this helps.

TROUBLE SHOOTING GUIDE
TROUBLESHOOTING
Symptom Remedy
1. Remote does not turn on system
- Check and replace remote batteries if the display fades while
any button is activated or no display is present. - Point remote towards IR receiver during transmission. 2. System does not turn on, no green LED & no beep
- Check wiring. (see "installation instruction")
- Check modular cable to receiver.
- Check diagnostic LED status in the upper unit control box.
3. System does not turn on even when receiver green LED is on.
- Low or over voltage condition, check diagnostic LED status in the upper unit control box.

4. Fan runs but no cold air.
- Evaporator temperature sensor reaches low limit, defrost mode.
- Check diagnostic LED status in the upper unit control box.
5. System runs continuously in the cool mode
- Remote was set for "I feel" mode and is left in a heated environment (sun etc.)
6. System runs continuously in the heat mode
- Remote was set for "I feel" mode and is left in a cool environment

1. Diagnostic LED (green)
(Note: Located on the control board in the upper unit control box.)
a) The LED is on when the 12VDC is adequate and communications are
present.
b) The LED is flashing fast and steady when in the freeze mode. Evaporator has frozen and the freeze proctection switch is engaged.
c) The LED is flashing slow and steady when the delay on break timer is
activated.
d) The LED is flashing 1 cycle on and off for one second with high or low
12VDC. Check the incoming 12VDC power for OK.
e) The LED is flashing 2 cycles on and off for one second with a
communication problem. Problem with the control board in the unit and the remote.

Hope this helps.

Jeff

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