Question about Dell 3100cn Laser Printer

2 Answers

Dell 3100cn Can Dell 3100cn work without the bottom tray? There is a problem of communication between the bottom tray and the rest of the printer and I always get an error message as Tray invalid configuration. How can I configure it to work without the bottom tray? Many thanks.

Posted by on

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 883 Answers

Check the tray for a special piece of plastic that, when rotated or adjusted some other way, confirms the tray is holding what paper size and orientation. I know HP used this on older lasers.

Posted on Jun 04, 2007

Ad
  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 19 Answers

John here, customer advocate at Dell headquarters. The paper tray on the 3100cn actually has a connector on it that provides power and communication between the main unit and the tray. If there is a communication problem, I would first suggest cleaning the contact points on this connector (on the tray) with a pencil eraser, and if that doesn't work, contacting our support, as the tray may need to be replaced.

Posted on Jun 12, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What if my dell 3100cn says error tray configa


Somehing wrong with the 'add on' extra tray underneath... is the printer sitting on the tray properly, or have you removed it altogether..?

Jan 18, 2011 | Dell 3100cn Laser Printer

1 Answer

Whenever a print job is sent to my dell 3100cn laser printer, ?Load tray 1? appears in the small window of the printer. I loaded the tray several times but it doesn?t work. Please guide me through the...


You sent a paper size different of the requested by the printer. Just load the requested size or delete the spool.
Some PDF downloaded from internet has A4 or 8,5x11", maybe is requesting one of this sizes.

If you can not delete this message, delete the spool using the printer manual in the control panel of the printer.

Dec 11, 2010 | Dell 3100cn Laser Printer

1 Answer

The problem I have is with a Dell 3100cn and what I get on screen is the message "Tray 1 should be 250 sheets" will not let me get me the menu nor is stuck all the buttons


Assuming that when you moved the printer you installed it back on top of the 250-sheet tray (it IS required for the 3100cn model), it's possible that you may have damaged the electrical inter-connection between the printer base and the 250-sheet tray unit.



Take the printer base back off the tray unit and set aside. Carefully examine the connector on the tray unit and make sure the bracket that contains the connector has not been bent or deformed. Get some help and tilt the printer back far enough that you can examine the mating connector underneath the printer. If no help is available, slide the edge of the printer off the edge of a stable surface only far enough to see the connection.

Nov 30, 2010 | Dell 3100cn Laser Printer

1 Answer

When I go to print labels, I always get the message to Load MPF paper


I think it wants you to put the blank labels in the multi purp. tray or tray 1

May 13, 2010 | Dell 3100cn Laser Printer

1 Answer

I have a dell 926 series printer lost the booklet how do i load the paper


You posting shows a Dell 3100cn printer (laser), but you say it's a 926 (inkjet). If a 3100, pull the bottom paper cassette tray out and load the paper. Make sure the sttigs for the paper are correct, e.g. "Letter". If it's a 926, the paper goes in vertically at the top rear of the printer.

Apr 25, 2010 | Dell 3100cn Laser Printer

1 Answer

I have a Dell 3100cn that will not print as it continually states Load Tray Letter. The tray is loaded, I have rebooted multiple times any other thoughts?


The paper sensor is likely malfunctioning or there is a paper jam causing the printer to "think" that there is no paper in it.

Oct 15, 2009 | Dell 3100cn Laser Printer

1 Answer

Dell 3100 CN printer...message on printer reads load tray


Cycle Power on the Printer
  1. Turn the printer off.
  2. Wait 10 seconds.
  3. Turn the printer on.
  4. Determine if the issue still occurs.
Verify There is Paper in the Tray

Verify the Paper Size
Look at the chart below to verify that the paper size meets the 3000cn / 3010cn / 3100cn-series specifications.
941802c.gif

Verify the paper size in the tray matches the size set in the 3000cn / 3010cn / 3100cn-series printer´s operator panel.

To verify the paper size in the tray matches the size set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.
  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.
  3. Press the down arrow until Paper Size appears and press the return%20arrow%203100cn.jpg button.
  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or MPF) appears and press the return%20arrow%203100cn.jpg button.
  5. Press the down arrow to select the specific paper size, as shown in Figure 1, and press the return%20arrow%203100cn.jpg button.
  6. Press the MENU button.
43d7cbe.gif

*1 Denotes country-specific factory default values.
*2 Available for the optional 250-sheet cassette only.

Figure 1 - Paper Size Chart





Verify the Paper Type Matches the Type Set in the Printer´s Operator Panel

To verify the paper type matches the type set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.

  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.

  3. Press the down arrow until Paper Type appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or Multipurpose Feeder) appears and press the return%20arrow%203100cn.jpg button.

  5. Press the down arrow to select the specific paper type, as shown in Table 1, and press the return%20arrow%203100cn.jpg button.

  6. Press the MENU button.
91a7233.jpg
Table 1: Paper Type Chart

All media types that are not Plain 1 should be printed from the MPF only.


Verify the printing preferences on the Dell™ 3000cn / 3010cn / 3100cn / 5100cn-series printer.
To verify the printing preferences is set to print from the correct tray with the correct paper size, perform the following steps:
  1. Click the Start button, go to Settings, and click Printers and Faxes.
    The Printers and Faxes window appears.
  2. Right-click Dell Laser Printer 3000cn / 3010cn / 3100cn / 5100cn-series and click Printing Preferences.
    The Printing Preferences window appears.
  3. Verify the Paper Size drop-down is set to the correct paper size loaded in the specific tray to be printed from..
  4. Click the Paper Tray tab.
  5. Click the Paper Source drop-down menu and select the specific tray to be printed from.
    This sets the size and tray defaults.

Verify the Paper Size From the Printing Application Matches the Designated Printer Tray
To verify the paper size from the printing application matches the designated printer tray, perform the following steps:
  1. Open the application being used to print the document. (Example: Microsoft Word)
  2. Click File and click Print.
  3. Verify the paper size.

Verify the Paper Source From the Printing Application Matches the Designated Printer Tray
  1. Open the application being used to print the document.
  2. Click File and click Print.
  3. Verify the paper source.

Do not replace any printer hardware as this is not a printer hardware issue.

Nov 12, 2008 | Dell 3100cn Laser Printer

7 Answers

Dell 3100cn Printer will not print


I had to actually change the settings in Microsoft Word to resolve this problem.

If you go to page setup > paper source > there should be lists for "first page" and "other pages".

You can set this to "as per printer settings" and hopefully it should work.

childofsai

Jan 08, 2008 | Dell 3100cn Laser Printer

5 Answers

Envelope printing


Got a 3100CN and had the same problem but found that a) Changing paper size from the web doesn't work but b) Go to the printer control panel on the printer and use the menu to set the paper size for the MPF tray for FREE. Now your application under windows will overide the whatever the printer thinks and will print. Envelope via Word all work without problem. Suggestion . Configure two printers one B&W using tray one and one colour using MPF and you can now quickly select whether to use colour or b&w. Regards John N - N2UYI/G7LTQ

May 01, 2007 | Dell 3100cn Laser Printer

Not finding what you are looking for?
Dell 3100cn Laser Printer Logo

253 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

jasbo
jasbo

Level 3 Expert

2237 Answers

The Knight
The Knight

Level 3 Expert

75471 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...