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Posted on Jan 09, 2009

Paper jam issues

The machine got a little wet and now we are having problems with the paper jamming in the scanner. It will not hold the paper when feeding it in ----- any suggestions

  • pdgraham Jan 09, 2009

    How can you dry the rollers and if the lubrication has been washed off how can we fix that

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  • Posted on Jan 09, 2009
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Make sure the entire system is dried out you may have a wet roller that is grabbing the paper and jamming it on you, its either that or your lubrication has washed off and gotten on the rollers.

  • Anonymous Feb 24, 2009

    you can find the lube its a silicone lubricant and its sold either at staples,office max or best buy at the geek sqaud section

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Canon 3010 problem jam indecate

If the error indicator light is lit, then the Canon printer is jammed. To fix a paper jam you must remove the paper tray, disconnect the AC power adapter, wait 5 seconds, then plug the printer back in. If the jammed paper does not automatically eject, carefully remove the paper manually. To help prevent further jamming, fan the paper in the paper tray to prevent the paper sticking together.

Great people delivering a superior customer experience. Canon Printer offers a complete line of printers, scanners, all-in-one office machines and paper jammed problem. Facing the problem with Bother printer, Scanners, Call our technical expert and get quick help. Dial Canon Printer tech Support Phone Number (18777788969) and fix your problem. For more information visit us: http://printertechnicalhelp.com/Canon-printer-technicalhelp.html
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Paper jam on screen will not reset

To clear the error message Paper Jam after you removed the jammed paper, open and close the scanner cover.
If you still receive the error message, a small piece of paper may be stuck inside your Brother machine.

Refer the below link for the steps to remove any ripped paper remaining inside your Brother machine:

still receive the error message Paper Jam after removed the jammed paper...
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Unable to print 70

  1. Open the Outer Back(Rear) Cover (1) at the back of the machine. Pull the jammed paper out of the machine.

    jam03.gifjam04.gif
  2. Close the Inner Back(Rear) Cover (1) if it is open as shown in the illustration.

    jam06.gif
  3. Close the Outer Back(Rear) Cover. Make sure the cover is closed properly.
    jam07.gif
  4. Pull the paper trays (1) out of the machine.

    jam01.gif
  5. Push the two green levers up on both sides.

    greenlever.gif
  6. Pull out the jammed paper (1) and press Stop/Exit.

    jam02.gif
  7. Push the green duplex unit up.

    greenduplex.gif
  8. Reset the machine by lifting the scanner cover from the front of the machine and then closing it.
    If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

  9. Using both hands, use the plastic tabs on both sides of the machine to lift the Scanner Cover (1) into the open position. Make sure that there is no jammed paper left in the corners of the machine under the plastic covers.
    jam08.gif

    Note
    • If ink gets on your skin or clothing immediately wash it off with soap or detergent.

    • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.

    • If the print head has stopped in the right corner as shown in the illustration, you cannot move the print head. Press Stop/Exit until the print head moves to the middle. Then unplug the machine from the power source, and take out the paper.

    jam09.gif
    1. Gently close the scanner cover using the finger holds on both sides of it as you push down on the Scanner Cover Support (1).
      jam096.gif
    Caution Be careful not to trap your fingers under the scanner cover. Always use the finger holds provided on both sides of the scanner cover when opening and closing it.

    1. Push paper tray #1 and paper tray #2 firmly back into the machine.

    Note Make sure you pull out the paper support until it clicks.

    jam11.gif
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Please advise what you charge for solving following problem:\r\n"Paper jam on Brother MFC-260C:Following Brother User's Guide, I removed the Jam Clear Cover, and pulled out jammed paper, but got only...

1. Unplug machines power cord from the power outlet. 2. Lift the scanner cover using the plastic tabs, located on the left and right side of the machine until it locks securely into the open position. 4c89ecbe03c0173ae1000000cd8620c6.gif 3. Remove all of the paper scraps stuck inside the machine. NOTE: The print head can be moved manually with hand to assist with removing all of the paper scraps. 4c89ed1103c0173ae1000000cd8620c6.gif

4. Turn the machine around and open the Jam Clear Cover (1). Look inside the machine and remove any jammed paper. Then close the Jam Clear Cover (1).


4c89ed6103c0173ae1000000cd8620c6.jpg


5. After removing all of the paper scraps, Close the scanner cover by lifting the scanner cover to release the lock. Gently push the green scanner cover support down and then close the cover.

6. Remove the paper tray from the machine.


4c89edc803c0173ae1000000cd8620c6.gif


7. Place one of your hands under the LCD unit and into the opening of where the paper tray was.

8. Using your hand, lift the front of the machine approximately 6 inches off the surface.

4c899e3b1aad6d37e1000000cd8620c6.jpg


9. Look inside the tray areas roof of the machine and you should see a row of black rollers. See picture below.

4c899f921aad6d37e1000000cd8620c6.jpg

10. Look in-between each of the black rollers for a piece of stuck scrap paper. (A flash light may need to be used if you are having trouble locating the paper scrap).


4c898807276d1739e1000000cd8620c6.jpg


11. Using a pair of tweezers, the paper scrap can be easily removed from the exit rollers.

12. Place the machine gently down onto the surface.

- If paper scraps were found and removed from the machine, continue to STEP 13.

- If no paper scraps were found inside the machine, the paper in the tray may be causing the issue. If the paper is slightly curled, the print head will catch the edge of the paper and tear it. To resolve the issue, the paper must be replaced.

- If you do not have replacement paper, follow the rest of this solution, after you have replaced the paper.

- If you replaced the paper, continue to STEP 13.

13. Put the paper tray back into the machine.

4c898ab7276d1739e1000000cd8620c6.gif

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Had paper jammed - removed jammed paper - but nerror light still on

Before you can clear a "PAPER JAM" or "PRINTER JAM" error, you must locate where in the unit the paper is jammed.
First, unplug the machine for safety and disconnect the telephone line. Next, follow these instructions based on where the paper jam is located.


Paper is jammed inside the paper tray:
  1. Pull the paper tray out of the machine.
3-ug-1621.gif
  1. Pull out the jammed paper to remove it.
3-ug-1732.gif
  1. Reload the paper in the paper tray.

  2. Reinstall the paper tray.


Paper is jammed inside the machine:


  1. Remove the jam clear cover on the back of the unit. Pull the jammed paper out of the machine.
chap1230.gif
  1. Re-insert the jam clear cover.

  2. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.

  3. Remove the jammed paper.


    3-ug-2033.gif

  4. Check the print head's position. In the example photo the print head is positioned at the left hand side of the platen area.

    scr1.jpg


  5. Gently move the print head to the center.


    scr2.jpg

    Note Be careful to not force the print head to move.
    If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".



  6. Examine under the print head. If anything is found, remove it.

    scr3.jpg

    Note Use a flashlight if necessary to check thoroughly.





  7. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.




    3-ug-21.gif


  8. Reconnect the power cord and telephone line.

Note To prevent paper jams, do not put multiple kinds of paper in the paper tray at the same time.

If the message continues to appear on the LCD, the machine will require repair. Please contact Brother Customer Service from "Contact Us".



Thanks for using fixya......
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I have a Epson stylus CX9400fax a piece of paper is jammed way inside the machine, I can't even see it to try and get it out! I've tried turing the machine on/off numerous time (still not expelling the...

If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

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If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.
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mabey its the wrong paper youre putting in it:O?
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It seems youre facing an issue with the scanner consumables - pad and pick roller. It is a goos idea to replace both of them at the same time. Also check the feed and exit rollers (the two rollers on the upper part of the scanner) as the get sticky causing problems like the one you describe.
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Brother printer, paper inside, but I do not see paper inside.

PAPER JAMMED INSIDE THE MFC

1. Remove the Jam Clear Cover located in the back of the machine..
Squeeze the plastic tabs located on the right and left side of the cover
and pull the cover off.

2. Remove any paper you can see jammed in the machine. If you cannot
remove the jammed paper from the back of the unit follow the in
structions listed below for reinserting the cover and then continue to Step 4.

3. Re-insert the Jam Clear Cover. The top of the cover has a slotted
opening in the center approximately 1/4 inch wide. Hold the cover by the
plastic tabs located in the front of the cover on the right and left side and insert the cover into the opening until it securely
clicks intoplace (both sides).

4. Open the scanner cover by pulling up on the lower right corner of the
cover until it locks into place.

5. Remove the jammed paper. If the paper is jammed underneath the print
head, unplug the machine from the AC power outlet. Gently move the
printhead to the far right side of the machine (the "home" position) and
then remove the jammed paper.

6. Lift the scanner cover to release the lock and then gently push the
scanner cover support down and close the scanner cover.

To test print the Help List by pressing Menu/Set, 6 (Print Reports), 1
(Help List) and then Black Start. The Help list should begin printing.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Iā€™m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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