Dishwasher ran through the cycles, the indicator light showed complete. When I open the door, the soap dispenser did not open during the wash, and there is water in the bottom. The control panel lights up appropriately, but the dishwasher does not turn on when I press start, nor does it drain when I press cancel/drain. What to do???
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Has the dispenser door open at end of cycle. If dispenser door is open but not fallen down to the tub means most likely the water arm pressure is not good enough to get flush down to the tub.
Door not open means dispenser failure or control board not giving power to dispenser at right time. In some cases dispenser door is stuck with harden earlier soap so it cannot open completely in the cycle.
Why not when opening the door at end of cycle, listen to dispenser area to see the flapper opening while you are opening the door. That means dispenser not opening properly in the cycle.
This issue is a hard solve sometimes. Don't wont to spend the money, then just use the tablets and through them in the tub in the beginning and say good bye to dispenser.
Dishwashers use Bi-Metal strip to allow the dispenser to open/close. This strip
when heat up causes the soap door spring to open up the dispenser. If this
strip is not heated doesn't allow the door to open. The strip may not be
getting 120V or maybe disconnected. Newer (plastic liner) dishwashers use a wax
motor to open the soap dispenser. The plunger inside the wax motor slowly moves
and pushes the plunger and door open. And, if this wax motor doesn't receive
120 volts, then it'll not work. Please check the voltage to the wax
motor/Bi-metal strip; also inspect the connections to these. Dishes are not
clean if water is hard or when more detergent is used than needed, try filling
detergent cup half way. Try using white vinegar after the wash cycle is
complete, run a complete cycle. Also turn down the heat on the hot water fed to
the dishwasher. Try using water softener for better results. You can also add
vinegar in the final rinse cycle. Make sure that your soap dispenser drawer is
opening and closing fine. Hope this helps... Please post back if more information is required.
Yes that's normal for that machine. The soap has to be washed out of the soap drawer by the top spray arm turning, and that's usually the problem - the arm isn't turning. Check both spray arms for blocked jets at the very end - remove blockages with a pin and water flow from tap. In the worst case, you may need a new spray arm - but they are usually cheap.
More points to remember - on a rapid 30 minute wash program only, if you are using wash tablets, don't put them in the soap drawer as there wont be enough time for them to dissolve. put the tabs in the cutlery basket. Also - a dishwasher is not a garbage disposal unit, and uneaten food must be scraped of plates before putting them in the dishwasher. Run a dishwasher cleaner through now and then, or do a full program wash with nothing in the machine to clean it out and to keep spray arms clear.
This may or may not be the answer you are looking for but I know with mine the soap dispenser will not close unless the outside dial is completely in the "off" position. Trying turning the dial clockwise very slightly. If you hear a click and it resets the soap dispenser position that should work. Otherwise I have no idea. :)
Symptoms: Dispenser lid is open. Caked powder at (what would be during normal
operation) bottom edge of soap dispenser or caked powder fallen onto
dishes or dishwasher bottom. There may be loose powder in rest of
dispenser or spilled down inside door or onto dishes underneath
Keep the area around the soap dispenser lid clear when loading the top tray.
The soap dispenser needs to swing open during the wash cycle. In many
dishwashers the top tray has an indentation as wide as the lid of the
dispenser. This allows the top tray to be as large deep as possible
while still allowing space for the dispenser lid to open. People often
pack their dishwasher with things overhanging this gap.
During the wash cycle the catch will release but the overhanging cutlery
or crockery prevents the lid from opening all but a few degrees. Some
water will splash in but not enough to wash out the soap powder. The
soap powder at the bottom of the dispenser will then cake.
When the front door is opened the spring loaded lid, which is partly
open, will of course swing fully open and you'll be convinced that the
lid opened normally during operation. If this is the problem then if
you're very careful and open the door very slowly you can actually hear
the lid flip open. Also, depending on when the lid opens, how far it
opened during operation and how fast you open the door you may find soap
powder spilled down to cover the dishes at the front or down the inside
of the door. This happens when you first open the door and obviously
there couldn't be loose powder there if the powder had emerged while
there was water washing around. Seeing the lid open as you open the door
is a lot harder but can be done on some machines.
If you are you using a liquid soap or packets that will be the main problem.If your unit fills with water circulates the water and drains the water,and also heaters are working then you probally need to change to cascade powder soap.The film on the dishes is soap.The unit has so much build up in it that when it gets to the rinse cycle it is rinsing dishes with soapy water.You need to get 2 medium bowls fill both 2/3 up with white vinager,place one in upper rack and one in lower rack and run unit on longest cycle letting the vinager splash out during wash.do this with no soap and no dishes.Having soft water will allow you to use less soap.
Before taking anything to bits, check you aren't just loading the machine in such a way that something (for us, it's usually a frying pan) is stopping the soap dispenser from springing open all the way.