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Printer Fault Dear Sir or Madam, I've got an Oki 5510MFP Which has stopped working when you restart the machine the following message comes up on the LCD ''Failed to get printer information'' then'' check printer press stop'' Then nothing works on the printer. there are two orange lights that continue to flash on the front of the machine which is like a little warning panel, one light is refeing to empty paper althought there is plenty of paper in the tray and the other flashing light if below a triangle with an exclamation mark in it?????? Have you any idea what the proble could be. Kind regards, Steven Wood

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This is sound like paper size proplem.it can be adjusted .but before you adjustment.check your paper tray guides.and look behide the tray for any paper .
power machine off and open the trays that indicate exclamation mark and than power the machine on
if that works than your tray are the problem.
hope that help

Posted on Jan 12, 2009

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