Question about HP Officejet J5780 All-In-One InkJet Printer

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I have an hp officejet j5780 all in one and am struggling to get it setup for the 1st time. Installed cartridges & following the alignment procedures. 1st part where it prints from the bottom tray is fine but when it tries to align the top sheet feeder it fails??

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  • juliedg Jan 17, 2009

    1 : I print the page alignement -> OK

    2 : I put the printed alignement page in place for scan but I have the message : failure in alignementThe page aligneme.



    For the moment I can print documents but I have problems with scanning and coppy

  • juliedg May 11, 2010

    I did that. I din't have the problme with the message of alignment.

    But the scanner does'nt work.

    Si I try to reinstal the software.

    Now I haven't the message about the cartridge aligment.

    The print works. But I have the following message when I try to scan an image :



    Une erreur s'est produite lors de la communication avec le périphérique de numérisation. Vérifiez que le périphérique de numérisation est correctement connecté et réessayez



    Help

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Normal 0 Normal 0 Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 25, 2009

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1 Answer

Scanner failure align the cartridge


To Align the new ink cartridge


The HP All-in-One prompts for an alignment of the cartridges every time a print cartridge is installed or replaced. Follow these steps to align the print cartridges from the control panel.
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    NOTE:If colored paper is loaded in the input tray when the print cartridges are aligned, the alignment will fail. Load unused, plain, white paper into the input tray, and then try the alignment again.
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Several Steps to take.
If all else fails try a new or different cartridge before you get too carried away looking at the printer for the problem.
1. Turn off the printer and unplug it from the power source for approx. 30 seconds (some units take this long to bleed the power out of the unit).
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