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Cannot get printer to print

Getting error 5C00 when trying to print, it is Canon BJC-2100 series

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1. Unplug the printer completely. Move the ink cartridge cradle gently to the left. Over to the right at it's usual resting place you will see a small pad about 1cm square. This pad and the area around should be covered with ink. Get a microfibre cloth and press down on this pad - it's not fixed so should come away with the cloth, otherwise use tweezers gently. Squeeze the pad several times between your thumb and forefinger while inside the microfibre cloth to remove ink build up. Then when not much ink comes out on the cloth, clean the area in the printer around the pad so that looks free from ink too. Then position the pad back in place, move the cradle back into position, plug in and switch on - should work fine now. But it's worth checking for any paper caught near the ink pad as my error occured after a paper jam. Good luck :)

Make sure to clean all the parts thoroughly.
If this does not resolve your issue, let me know.

Posted on Jan 09, 2009

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