Question about Cannon Office Equipment & Supplies
Getting error 5C00 when trying to print, it is Canon BJC-2100 series
1. Unplug the printer completely. Move the ink cartridge cradle gently to
the left. Over to the right at it's usual resting place you will see a
small pad about 1cm square. This pad and the area around should be
covered with ink. Get a microfibre cloth and press down on this pad -
it's not fixed so should come away with the cloth, otherwise use
tweezers gently. Squeeze the pad several times between your thumb and
forefinger while inside the microfibre cloth to remove ink build up.
Then when not much ink comes out on the cloth, clean the area in the
printer around the pad so that looks free from ink too. Then position
the pad back in place, move the cradle back into position, plug in and
switch on - should work fine now. But it's worth checking for any paper
caught near the ink pad as my error occured after a paper jam. Good
Make sure to clean all the parts thoroughly.
If this does not resolve your issue, let me know.
Posted on Jan 09, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 12, 2011 | Canon BJC 2100 InkJet Printer
Aug 07, 2009 | Canon BJC 2100 InkJet Printer
Jul 21, 2009 | Canon PIXMA iP90 InkJet Printer
Jan 09, 2009 | Computers & Internet
Jun 22, 2008 | Canon BJC 2100 InkJet Printer
Jan 09, 2008 | Canon BJC 1000N InkJet Printer
124 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: