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Re: cannot get printer to print
1. Unplug the printer completely. Move the ink cartridge cradle gently to
the left. Over to the right at it's usual resting place you will see a
small pad about 1cm square. This pad and the area around should be
covered with ink. Get a microfibre cloth and press down on this pad -
it's not fixed so should come away with the cloth, otherwise use
tweezers gently. Squeeze the pad several times between your thumb and
forefinger while inside the microfibre cloth to remove ink build up.
Then when not much ink comes out on the cloth, clean the area in the
printer around the pad so that looks free from ink too. Then position
the pad back in place, move the cradle back into position, plug in and
switch on - should work fine now. But it's worth checking for any paper
caught near the ink pad as my error occured after a paper jam. Good
Make sure to clean all the parts thoroughly. If this does not resolve your issue, let me know.
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5C00 is a purge unit error, thats the cleaning unit on the right where the printhead parks. Look inside with a flashlight, if nothing is blocking it's operation, you willl need a new print engine, qm2-2020-000 around $150.00
I found a small plastic "clip" of the type that covers the print-head of a cartridge in the mechanism where the printhead/inkcartridge is mounted. I have no idea where it came from nor how long it had been in there but the printer works OK after I removed it.
Ok try this may work 1: Remove Cartridge 2: Unplug the AC Power Cord 3: Hold down the RESUME button 4: Release RESUME after plugging in the AC Power cord. 5: Press the RESUME once within 5 seconds and release the RESUME . 6: Press and HOLD RESUME for two seconds or more and release it. 7: Press and HOLD RESUME for two seconds or more and release it. 8: Unplug AC Power Cord to set data. Canon BJC-2000 BJC-2100 Serie 1: Remove the Cartridge 2: Unplug the AC Power Cord