Question about GPX ML848B Digital Media Player

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Found a crack in my screen

For Christmas I got one of your products and I opened it that day. I then had it up on my computer stand till I had time to put music on it. Well I notice there was a crack in the screen and all I see is a black blob and a white background. I was wondering if I can get a full refund on it. My grandmother has the receipt, but I can get it for you to show the proof of purchase. If I am able to do so I would like to have the mailing address and is it ok to not have the package that it came with? I through away the package when I opened it.
Thank you for your time.
Michael Kruse

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We are not the manufacturer. Fixya is an independent tech support site. You will have to contact either the store or GPX about a refund or in-warranty exchange - (314) 621-2881 or email at prodinfo@gpx.com.

This is the path I would recommend, since GPX doesn't see replacement screens (which would be almost impossible to install anyways).

-Tha Mp3 Doctor

Posted on Jan 10, 2009

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Posted on Jan 02, 2017

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