Question about Western Digital Caviar SE16 WD2500KS 250 GB Hard Drive

2 Answers

WD Hard drive failed - data recovery/repair options...

WD2500KS-00MJB0 WD Caviar SE16 internal SATA Hard drive
date:19 mar 2006
S/N: WCANK2779742

The drive stopped working and is not recognised even in the BIOS.
When it is connected to a power lead and data cable, there is power flowing though it as far as I can tell (if I touch it, I can feel it physically vibrating like a normal, working drive -no clicking noises).

From what I have read about online, it seems as if it may be a hardware failure - either electrical or mechanical. One solution that I have read about is the possibility of replacing the circuit board with one from the same product made within a couple of weeks of mine.

I have important data on the drive, which unfortunately is not fully backed up elsewhere. What is my best course of action?

Many thanks in advance,

Jon McArpine

Posted by on

  • Anonymous Feb 26, 2009

    I have a WD Hard drive 1TB and it is now only 31MB ?



2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.

    Night Owl:

    An expert who has answered 10 or more questions between 12 midnight and 6am on the same day.

  • Contributor
  • 16 Answers

My advise:

First thing first - STOP using your WD drive immediately! If you continue using the disk drive, you significantly increase the risk that the files you want to recover will be lost forever due to overwritten. Every new file or action will take up more "free space" and reduce your chances of retrieving your deleted files from WD. So really, you need to act quickly.

The next step - get a good HDD data recovery software to retrieve the data as most as possible.

Learn more from:

Posted on Aug 24, 2012

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers

Hey Jon,

Seems like I've been the bearer of bad news lately, but here goes anyhow...

First of all, replacing the controller board IS a viable option for SOME, and it will give you complete access to your data if indeed the controller is the problem, and the cannibalization of the drive is a success. BUT it is an advanced technique and recommended only for people who are well versed in such things. Attempt this fix at your own risk! This may actually cost you more money in the long run if you fail! Controller boards fail fairly frequently in hard drives, and are sometimes indicated by the lack of a clicking sound, as you say. That clicking sound is often caused by sticky armatures within the drive itself.

Here's the kicker- If the data is as important as you say, then 9 times out of 10 you can send the drive in to a data recovery specialist, and they can remove the platters themselves and recover the data from them. This is my recommended solution, hands down. Bad news is you can expect to pay up to $1000 or more for this service. This is where you decide how much your data is worth to you. These are really your only options if indeed the drive is totally gone. You may try the following first, although I can't say exactly how effective any of these techniques are:

Freeze the drive. I have heard of people having enough success with this technique to power it up long enough to copy the data to a working drive, before tossing it into the round file (actually you SHOULD recycle the drive, check your local yellow pages or do a google search on it). This is most likely to solve electronic problems rather than mechanical problems.

Stand the drive on its edge. This may alter the load on the bearings, giving you precious opportunity to back up the data if the bearings are on their way out.

Tap the drive lightly with a small hammer or the **** end of a screwdriver as it attempts to power up. This may free a lock head or armature, again, giving you the opportunity to backup your data. Don't beat it!

If you do happen to get your drive to work, it may only work for a very short while, so backup everything you can from it immediately!

If all else fails, or you would rather be safe then sorry, then I would call a data recovery specialist and fork out the cash; if your data is THAT important to you, that is. Best of luck to you Jon.

Posted on Jan 09, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How to repair and recover WD5000AAKS hard drive

The problem may be there in your hard drive, try the hard drive with another computer and if the problem persists, go to the nearest Service Center of the Manufacturer.

If the problem is solved on another computer, try repairing your OS first.

Hope this helps, Mrityunjay.

Jun 20, 2012 | Western Digital Caviar 500 GB

1 Answer

Formatting WD SATA 500GB AAKS in larger than 137GB

The best software that can fix this problem is "Power Quest Partition Magic".It works like a dream for drives of any capacity!

Oct 11, 2007 | Western Digital Caviar SE16 (WD5000AAKS)...

1 Answer

I'm trying to install wd2500ks in a rebuild, new at this, first rebuild. On my back screen before BIOS, it says it sees the hard drive. But BIOS does not. What are we doing wrong?

One bad lead can cause a computer to continue on a cycle or to shutdown or fail to detect your hard drive
Test the leads that attach to your ((hard drive from the motherboard)) or replace all the leads that attach to your hard drive including electrical extensions + IDE,SATA and the ones that attach from your ((motherboard to hard drive))
make sure all leads that are attached to your drives dvd\cd 3 1/2 inch floppy have secure connections and are not faulty even the electrical extensions or just replace them they could be faulty a computer needs its connections needs its connections continue its cycle and to have an end so any faulty leads will end up with a computer error
hope this helps

May 27, 2011 | Western Digital Caviar SE16 WD2500KS...

1 Answer

Hey My WD5000AAKS WD Caviar SE16 does not work, i connect it to the computer and it starts propely, but the computer does not React, and cannot find the harddrive on "My computer" (hardisk do...

did you put cable on o sata or sata 1 on board needs to be on o sata to start right. look on drive to make sure that it is at factory settings. then plug in power cable and board cable on drive jim

Nov 18, 2010 | Western Digital Caviar SE16 (WD5000AAKS)...

1 Answer

WD Caviar SE16 WD3200AAKS 320GB 7200 not recognized at install

Windows XP does not have built in SATA drivers. You will need to download the XP drivers from Western Digital's website and install before the computer will allow you to format and use your new drive. Hope this helps.

Jul 18, 2009 | Western Digital (WD3200JS) 320 GB Hard...

2 Answers

Slow write speed

Had the same problem with my WD2500KS-00MJB0. It also has the (widely reported) defect where the thermal sensor is not reporting correctly (ie 40C when it's just been powered on, and should be reading approx 20C!).

My suspicion is that this line of WD2500KS models has a defective thermal sensor, and after a period of time the thermal sensor fails. When this happens, I suspect that the drive firmware tries to lower the temperature by reducing write speed.

My drive was out of warranty, so I used the 'Customer Loyalty Upgrade' discount on the WD Warranty Check site to get a new 500G drive. I still have the old drive, and some technical knowledge, so I'll see if there's a hardware hack to disable the thermal sensor.

Otherwise, go to the WD site's Warranty Check page, and get yourself a (heavily discounted) Customer Loyalty replacement.

Mar 22, 2008 | Western Digital Caviar WD2500JB Special...

1 Answer

Bad logic board on Western Digital Caviar SE16 500...

Are you still looking for the PCB?
Maybe I can help you to find it.
PM me on this forum
Username: dav34

Oct 01, 2007 | Western Digital Caviar SE16 (WD5000KS)...

3 Answers

Bad logic board on Western Digital Caviar SE16 500 GB SATA Hard drive

I just had the same problem today. I found this place.

Sep 15, 2007 | Western Digital Caviar SE16 (WD5000KS)...

2 Answers

Hadrive Making Knocking Sound, does not function

the knocking sound means that the 'arm' on the inside of the harddrive is going out. unfortunately there's nothing you can really do about it, you may be able to get your data off, but otherwise I'd say it's trash. sorry

Jun 07, 2007 | Western Digital Caviar SE16 WD2500KS 250...

Not finding what you are looking for?
Western Digital Caviar SE16 WD2500KS 250 GB Hard Drive Logo

514 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Arora Singh
Arora Singh

Level 2 Expert

180 Answers

Alun Cox

Level 3 Expert

2678 Answers


Level 2 Expert

191 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides