Question about Western Digital Caviar SE16 WD2500KS 250 GB Hard Drive

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WD Hard drive failed - data recovery/repair options...

SPECS:
WD2500KS-00MJB0 WD Caviar SE16 internal SATA Hard drive
date:19 mar 2006
DCM: DSBANTKAH
S/N: WCANK2779742

The drive stopped working and is not recognised even in the BIOS.
When it is connected to a power lead and data cable, there is power flowing though it as far as I can tell (if I touch it, I can feel it physically vibrating like a normal, working drive -no clicking noises).

From what I have read about online, it seems as if it may be a hardware failure - either electrical or mechanical. One solution that I have read about is the possibility of replacing the circuit board with one from the same product made within a couple of weeks of mine.

I have important data on the drive, which unfortunately is not fully backed up elsewhere. What is my best course of action?

Many thanks in advance,

Jon McArpine

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  • Anonymous Feb 26, 2009

    I have a WD Hard drive 1TB and it is now only 31MB ?

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My advise:

First thing first - STOP using your WD drive immediately! If you continue using the disk drive, you significantly increase the risk that the files you want to recover will be lost forever due to overwritten. Every new file or action will take up more "free space" and reduce your chances of retrieving your deleted files from WD. So really, you need to act quickly.

The next step - get a good HDD data recovery software to retrieve the data as most as possible.

Learn more from: http://www.western-digital-data-recovery.com/

Posted on Aug 24, 2012

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Hey Jon,

Seems like I've been the bearer of bad news lately, but here goes anyhow...

First of all, replacing the controller board IS a viable option for SOME, and it will give you complete access to your data if indeed the controller is the problem, and the cannibalization of the drive is a success. BUT it is an advanced technique and recommended only for people who are well versed in such things. Attempt this fix at your own risk! This may actually cost you more money in the long run if you fail! Controller boards fail fairly frequently in hard drives, and are sometimes indicated by the lack of a clicking sound, as you say. That clicking sound is often caused by sticky armatures within the drive itself.

Here's the kicker- If the data is as important as you say, then 9 times out of 10 you can send the drive in to a data recovery specialist, and they can remove the platters themselves and recover the data from them. This is my recommended solution, hands down. Bad news is you can expect to pay up to $1000 or more for this service. This is where you decide how much your data is worth to you. These are really your only options if indeed the drive is totally gone. You may try the following first, although I can't say exactly how effective any of these techniques are:

Freeze the drive. I have heard of people having enough success with this technique to power it up long enough to copy the data to a working drive, before tossing it into the round file (actually you SHOULD recycle the drive, check your local yellow pages or do a google search on it). This is most likely to solve electronic problems rather than mechanical problems.

Stand the drive on its edge. This may alter the load on the bearings, giving you precious opportunity to back up the data if the bearings are on their way out.

Tap the drive lightly with a small hammer or the **** end of a screwdriver as it attempts to power up. This may free a lock head or armature, again, giving you the opportunity to backup your data. Don't beat it!

If you do happen to get your drive to work, it may only work for a very short while, so backup everything you can from it immediately!

If all else fails, or you would rather be safe then sorry, then I would call a data recovery specialist and fork out the cash; if your data is THAT important to you, that is. Best of luck to you Jon.

Posted on Jan 09, 2009

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Posted on Jan 02, 2017

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