Question about SanDisk Sansa e250 MP3 Player

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Removing songs Hi everyone, I have been trying for a while now to get the songs that came with the Sandisk off. However, everytime i hook it up to the computer and open up windows media player the only songs i can find are the songs that i put on there myself, and not the ones that came with it. Then when i disconnect from the computer, sure enough the songs that came with it are still in my library. Does anyone know how to delete them? Any help would be greatly appreciated.

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Re: Removing songs

While connected to windows do this: open "My Computer" and look for your device's drive letter and open it. you will see everything on that device.

Posted on Jun 04, 2007

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Everytime i plug the mp3 into my computer it freezes up or i cant delete any songs on it

Try this way

Deleting Files,Pictures,Videos,Audio
Books, Apps,etc. from MP3 Player/Ipod
Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release,right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
BE CAREFUL and do not delete files needed to operate your MP3 player.
This is a FREE answer, Please rate me

Apr 13, 2011 | SanDisk Sansa e200 MP3 Player

2 Answers

Cannot remove songs

When you plug in
go to my computer then look for the sandisk name
click on it and look in there.
if same problem..
formatt it and then re install the software on the computer.

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1 Answer

I can't put songs on my Sansa Sandisk e250....

You must have the automatic synchronization option checked - go to and enter "windows media player manual sync" as your search term - it will give you click-by-click instructions with pictures on how to disable the automatic synchronization; it will also, give you pictures on how to sync a song.

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The Sansa player always wants to sync with the first/original computer that you hooked the player to to make sure you still have a paid subscription to Rhapsody, Napster, etc (sometimes it works if you hook it to another computer with an open internet connection so that it can verify that the subscription is still good).

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My scandisk sansa clip mp3 player is fozen at the refresh database screen

I actually called the 800 sandisk number and the guy was helpful (after some annoying personal questions).
Unplug from your computer
Turn off the device.
Push the button down to be in the "Hold" position
Press down on the "center" button (inside the circle)
While still pressing on the center, plug in the device.
Now you should be able to see the device under "My Computer"
Right click on it and FORMAT --YOU WILL LOSE ANYTHING THAT WAS ON IT! But you will be able to use it again. I was assuming all my stuff was gone, it was just copies from my computer anyway.

This worked for me and now I just have put my music back on it.

Hope this helps everyone else! And don't hook it up to a MAC!! Even just to charge it!

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Nov 25, 2007 | SanDisk Sansa e250 MP3 Player

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Problem with transfering photos and videos to my Sandisk Sansa e26 and uploading music...HELP!

Everyone - install quicktime to get the right codecs to fix the video conversion issue

everyone else:
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
-Tha Mp3 Doctor

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