Question about Nortel T7316E 2-Line Corded Phone

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Problem with Nortel Phones: lines are crossed

We lost problem several times and ever since that are phone system has been messed up. Our lines are crossed. I press one extension and it takes me to another. Ex: my extension is 222 but to reach me now, they have to press extension 223. I am also having issues transferring calls to voicemail, it doesn't allow me too. We have also lost access to two of our lines.

Please help!!!
Jennifer

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  • 9 Answers

SOURCE: Nortel 7310 voicemail will not reset

You dont have the EXT of mailbox 222 assigned to ext 222. Go under F983 press mbox press chg press 222 press ok press next it was say EXT: see what ext is assigned to put in 222 press change enter 222.
If it tell you that 222 is already assigned you have to find the mail box it is assigned to. Usually involves checking every Mbox starting with 221

Hope this helps.

Posted on May 21, 2009

  • 18 Answers

SOURCE: Mailbox System Full, but all boxes seem clear!

u have to delete all mailboxes and recreate it...

Posted on Jul 12, 2009

consultel1
  • 858 Answers

SOURCE: Lucent Partner 34D phone system with 18D extensions

That doesn't sound good at all. I would first try powering down the system and waiting about 15 seconds or so before powering back up. If the problem remains, the processor was some how damagedand would be best if it was looked at by your vendor.

Posted on Sep 25, 2009

consultel1
  • 858 Answers

SOURCE: Nortel T3716E send calls to voicemail HELP!

Sounds like the call forward no answer isn;t set up on your extension. The first thing to do is to find out what the voice mail pilot number is. That's done by pressing feature 982. The display should say "set:xxx". The set number provided is the voicemail pilot number. Next you'll need to enter system programming. Programming is done on 7310, 7324 and 7316 type sets. Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change call forward no answer on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the show key (top right arrow) .
The display say foward no answer.
press theshow key (top right arrow)..
The display should say none. Press the chng key and enter in the voice mail pilot number. press the show key again (top right arrow) To review the rings til forward. Press the chng key if you wish to change the ammount of rings til answered. Press the release key when finished

Posted on Jun 23, 2010

  • 39 Answers

SOURCE: One of our extensions is not set up so the

Search internet to find it. there are so much good methods.

Posted on Jul 08, 2010

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