Question about iLO (2 GB) MP3 Player

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MP3 player is not recognized by my computer

I recently purchased a red ILO MP3 player from Wal-Mart. I installed the disk that came with the player and all it did was install Windows Media player. When I attempt to sync the two devices and load music from my computer to my player it does not detect the player. How do I get music from my computer to the player?

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  • dessj Jan 12, 2008

    when i click sync windows would say that it could not detect a device.

  • random-bean Apr 30, 2008

    I tried installing the disk that my ilo mp3 2gb came with and it just takes me to a online page which is not helping and when i connect the mp3 my computer on windows media player it does not show it also doesnt show up on my computer can you please help me

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Not Vista or mac compatible

This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on Jul 05, 2008

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Posted on Jan 02, 2017

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