Question about HP LaserJet 3330 All-In-One Printer

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I have a HP Scanjet G4010 scanner and I have two problems. 1. I get a large Black line at the top of scanned image. 2. I am getting a bulb error saying I need to unplug the scanner and wait 60 sec. Well I do that and nothing helps.

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You have a bad SCANNER ASSEMBLY but it is uneconomical to repair this machine. You cannot get just the scanner bulb.

Posted on Jan 16, 2009

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What is meant by PDF as used in scanning?


PDF is the format in which your scanned document will be saved at. In some cases you have options to save either as PDF, Jpeg depending on your scanner and the scanning software. Hope this helps!

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I got a completely black image after scanning, what is the solution? I am using hp scanjet 3400c.


I got the same problem "showing blank page"
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Hi: I have a 'all in one' HP C6280, and a HP scanjet 4010. They don't want to co-operate. Now I find that I really need to use the G4010. (I had just stopped using it). At first I thought I should...


Go to the Device manager and delete ( not only uninstall ) driver for G4010 .
Now unplug unit . Go to Controm Pannel \ programs and delete the software . You can also and preferably use a cleaning tool such as Revo Uninstaller .
Reboot but do not connect scanner yet . Reinstall software driver .
Reboot and wait for OS to be settled .
Connect your scanner and wait for confirmation of successfull operation It should work now , presuming you haven't changed your OS since before .
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Dec 29, 2010 | HP Scanjet G4010 Flatbed Scanner

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I am trying to install HP Scanjet G4010 device driver it gives me 3124 and 3127 errors, I have no idea what to do.


Follow this link to automatically scan your system's install status for your scanner...

http://www.hp.com/cpso-support-new/scanjetcheck/launcher.html

Be sure to use this link through Internet Explorer, and not Firefox or any other browser.

Hope it helps!

-AD

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HP G4010 scanner not scanning to scale. Where do I find the setting to make this the default?


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Horizontal Lines


This might be a hardware problem, but it could also be caused by an outdated (or corrupted) driver; you could uninstall the original driver, then download and install the newest version directly from HP here:

http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&product=446435&lc=en&jumpid=reg_R1002_USEN

If that link is broken, or doesn't work for you, use this one:

http://tinyurl.com/2n7lge

Also, I've copied the following information directly from the HP 4850 Scanjet user's manual:

If you have the HP Image Zone software installed, you can use the onscreen Help to solve other problems with the scanner. To gain access to the Help, open HP Solution Center, click Help, and then click HP Scanjet 4800 series scanner Help. The Help system provides information about the HP Scanjet 4800 series scanner hardware as well as information about the HP Image Zone and HP Scanning software itself. Also, see Scan troubleshooting in the general Troubleshooting and support section of the Help.

Good luck with this; let us know what you learn...

Jan 26, 2008 | HP Scanjet 4850

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