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Re: Can't get the light bulb out from under the counter...
The clear rubber is from the factory to keep the bulb from turning you need to cut this before you can replace the bulb . thats why the first bulb broke . there is no trick to getting them out , see if there is a glue strip on the broken bulb that if you chip off it will then turn . just be carefull what ever you do . ge thinks there microwave will die before the lights burn out ! it screams of there trust in there products . good luck
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First thing to do is unplug it and take a pair of needle nose pliers and get the base of the old bulb out and replace it. Microwave ovens have a lot of things wired in 'series' which means that is one switch,bulb or any thing else in the circuit goes out then the circuit cannot complete it's path and will not let the other parts function. It is a safety feature that is built into them. As in many things I think they over do the safety features but they didn't ask me when they built it. LOL! Try replacing the bulb and let me know how it works.
We see and repair this a lot. The problem is on the controller assembly.
There is a video here showing how to remove a typical over the range control panel assembly in under 5 minutes.
This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.
The lights can can be inoperable or stuck on or stuck in "night light" mode. Sometimes this will similarly affect the fan operation or inside light, too.
Mine burned out within a month. Probably due to the poor design of the machine which forces you to slam the door to get it to shut.
My biggest concern is the under counter lightbulbs it has burned out in my kitchen over the last year. I wonder how much leaking this thing really gives off. Moving in a few weeks and will be throwing this cancer machine out.
1:Unplug the microwave oven from the outlet. Wait 20 minutes for the capacitor that is inside the microwave to discharge.
2:Unscrew all the screws around the casing by turning them counterclockwise.
3:Remove the cover by lifting off.
4:Locate the light bulb in the microwave. This will be located on either the right or left side.
5:Unscrew the light bulb by unscrewing counterclockwise. Some light bulbs are held into the socket by two notches; for these you will need to gently push on the bulb and turn counterclockwise to unsecure the bulb, then pull out of the socket.
6: Place your new bulb in the empty socket and secure by turning clockwise until tight, or if the bulb is one with notches on both sides, then guide the notches into the slot on the socket, push gently and turn clockwise until clicked into position.
7: Replace the cover and screw back on. You are now done and may plug back in the microwave.
Warning : Unplug the microwave before starting and wait 20 minutes for any residual electricity to be bled off from the capacitor.