Question about Western Digital My Book World Edition 1TB Remote Access Storage System

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Cant able to access the 1tb network storage

I have the 1tb network storage in my office. It is working in a good condition but right now it is not able to access. it said network path was not found.
help me.

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Consider a few things that may solve the problem:
1. this is how I always like to test; shut down the NAS drive for a minute and reboot; once rebooted see if it is accessible
2. need to know the ip address of the NAS drive and make sure that ip is not blocked by your system firewall (e.g. add that ip into trusted address on the firewall program; or temporarily disable any anti-virus or firewall and see if you can access, and if you can then it is the issue of firewall),
3.unless you have customized the settings, open my computer and on the addressbar type type the ip address if you know (if it is WD Mybook World then you can also try typing \\mybookworld on the address bar); in this case also try it by temporarily disabling any anti-virus or firewall program
4. one way you can figure out the ip for your nas drive is through the router's homepage; since I don't know your router type I can't give you specific steps; but try to get onto the router's main page and see the client's list or DHCP Client's List or something similar where you should see an ip also assigned to the NAS drive which is connected to the same router.

Post the feedback what happens... we'll see... good luck !!!

Posted on Jan 10, 2009

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