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Issue with printer

Unable to print a documents except test pages only,but print spooler is not working in command line shows an error 5.

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Follow the steps:

1)open the command prompt
2) type "net stop spooler"
3) then type "net start spooler"

This will start your spooler service again.

Posted on Jan 09, 2009

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I have a inpiron 530 with a Photo 926 printer. It will only print the last page of a print job.


Hello randy,
This is going to take some troubleshooting.
Please try the following, and test after each change. Hopefully we can get this working for you quickly Verify that when you hit print it under print range that only the last page is selected.
Try printing a different document, this is assuming you've been only having the issue with one document. Try printing a different type of document, using a different program such as word, notepad, or even a multi-page website.
If any of these has worked for you then it has either narrowed it down to the specific document, or the program, re install the program in question.
If none of the following has helped.
go to start/run type cmd to open the command prompt type following net stop spooler net start spooler this will restart the print spooler service.
If none of the above worked, delete the printer and reinstall. If problem persists install printer on a separate computer to verify that it works correctly.
Good luck, and I hope i was helpful.

Aug 14, 2011 | Dell 946 All-In-One InkJet Printer

1 Answer

My printer, HP 8500, has been trying to delete a document for hours with no apparent results. I am unable to print anything else although it does put a new document in queue. I do not get any error...


There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click Here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //

Regards,
Ron


* Please rate this solution with Thumbs up and comment to help us improve providing support

Jul 02, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

CAN NOT DELETE A DOCUMENT THAT IS IN THE QUEUE, THEREFORE, NOTHING ELSE WILL PRINT. THE DOCUMENT SAYS IT IS DELETING, BUT DOES NOTHING. i POWERED IT OFF, THEN UNPLUGGED IT FOR A WHILE AND IT IS STILL...


There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click Here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //

Regards,
Ron


* Please rate this solution with Thumbs up and comment to help us improve providing support

Jul 02, 2011 | HP Photosmart Premium C309A All-In-One...

1 Answer

When I goto print something, it just does nothing. When I check the print queue, the document is there and restarting does nothing. When I goto the printers and devises it shows the printer as...


There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click Here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //

Regards,
Ron


* Please rate this solution with Thumbs up and comment to help us improve providing support

Jul 02, 2011 | Printers & Copiers

2 Answers

Where do you find the print spooler? I tried typing it in the start search box and it showed up, but when I clicked on it, I got nothing. I am running Windows Vista. My roommate has a bad habit of getting...


One place to find the print spooler (queue) is from the start button. Look for Printers and Devices (IIRC) in the list on the right side near the Control Panel link. Click on the command and then double click on your printer, then click on See what's printing or the line about the printer queue. (or right click on the printer and choose see what's printing). From this control panel, you will also see a triangle if there is an Windows device error and can troubleshoot that error.

Sometimes the problem is something stuck in the queue that can't be deleted. In that case try stopping and restarting the spooler. Start > All Programs > Accessories > right click on Command Prompt and select Run as Administrator. In the subsequent window, type "net stop spooler" without the quotes followed by hitting enter. On the next line, type "net start spooler" again without the quotes and hit enter. After that command executes, restart the computer. Check the spooler and try printing again. (If you get a query about stopping other services, type Y and enter. The service will restart on rebooting.)

I hope this helps.

Cindy Wells

Aug 18, 2010 | Lexmark X2500 All-In-One Printer

2 Answers

Printer is not working. There is no error light on and the ready symbol light is on. Nothing willnot print


Have you checked if there are any Documents Stuck in Queue to print ? ( under Control panel - Printer and faxes folder )

Click on Start button
Click on Run
Type SERVICES.MSC and click ok
look for Print Spooler in the list
highlight Print Spooler,
Click on STOP button then click on START
close the window and check if the print queue is gone. ( Refresh the Printers and Faxes folder )

If this does not fix the issue :

Alternate method,

Click STart
Click RUN
Type Cmd ( or COMMAND ) and hit enter
In the black window type
NET STOP SPOOLER ( hit enter button )
Type
NET START SPOOLER ( hit enter button )

Repeat the Stop and START Command 4-5 times
End the Command with NET START SPOOLER

Open Printers and faxes folder - Refresh the Window - the printer will show Status ready with 0 document

Jul 03, 2010 | HP LaserJet P2015dn Printer

1 Answer

Won't print , status que sys it is.


Click on Start button
Click on Run
Type SERVICES.MSC and click ok
look for Print Spooler in the list
highlight Print Spooler,
Click on STOP button then click on START
close the window and check if the print queue is gone.

Alternate method,

Click STart
Click RUN
Type Cmd ( or COMMAND ) and hit enter
In the black window type
NET STOP SPOOLER ( hit enter button )
Type
NET START SPOOLER ( hit enter button )

Repeat the Stop and START Command 4-5 times
End the Command with NET START SPOOLER

Open Printers and faxes folder - Refresh the Window - the printer will show STatus ready with 0 document

Jun 22, 2010 | Canon PIXMA iP4000 InkJet Photo Printer

1 Answer

Printer will not print anything except test page and wont delete


Possibly, the print spooler needs to be restarted. In Windows, one of the ways to do this is in the Command Prompt window. (Start > Accessories > Command Prompt, right click on the command and choose Run as Administrator in Vista or Win7).
Type "net stop spooler" <enter> without the quotes. At the next prompt, type "net start spooler" <enter> again without the quotes. After the last command finishes, restart the computer. Check that the queue is empty and retry printing.

I hope this helps.

Cindy Wells

Apr 15, 2010 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

In control panel - printers. The default printer says ERROR under it and a test page will not print.


Delete the pending document:-
Goto run command type services.msc that will opena services window, look for print spooler. RIght click print spooler and click stop, right click again and click start. Turn off your printer unplug the USB and power cable replug it. Try printing. If the issue still persist follow the steps mentioned in the below link to clean the print driver and that will surly resolve the issue.
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

Sep 27, 2009 | Printers & Copiers

1 Answer

HP photosmart C5280 document stuck in print que


Delete document manually from the path mentioned below:

1) Press windows + R an then type spool
2) Go to PRINTERS folder.
3) Delete the files present in there.

If not able to delete then
1) Open command prompt.
2) type "net stop spooler" and then delete the files
3)Again type "net start spooler"

Your stuck document is now cleaned. You can start printing your document again.

Mar 30, 2009 | HP Printers & Copiers

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