My Western Digital MBWE is connected to a router (ALL1294B) that correctly assigns dynamic IP addresses (DHCP) to two PCs and this MBWE disk. There are no problems to access the MBWE disk via MyComputer or Windows Explorer (mapping the drive etc). However, It remained invisible to me through the MioNet. During the MioNet instalation I was asked to define the name for my computer but not for MBWE (as explained in the manual). Could it be something with enabling/disabling ports on the router? I couln't find the required port number for MioNet traffic ...
I do have a MBWE but have been using the explorer and not Mionet, so just a suggestion: 1. I would uninstall Mionet completely, restart the pc and then reinstall Mionet. 2. I would also try assigning a static IP for the MBWE; this can be set through your router's setup page;
If you're following anyone of these two and want to post response please do so, and good luck !!!
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You have not provided enough information to answer this definatively. However, one possible answer exists, if this relates to leased lines from a service provider or telephone company. Leased lines involve a physical connection and a network layer logical connection. At the physical layer, there are no assigned IP addresses, just devices that transform analog to digital signals (and vice versa).. The installation person should have checked signal conductivity as part of the service. The next layer up (TCP/IP), has IP addresses, either given to you on some paperwork, or via dynamic IP Address assignment request. If the service promises a static IP address, then your paperwork (for example, setup instructions) contains any access authentication (required); a group of 4 or 6 numbers, separated by periods; and at least a 2nd set of 4/6 numbers designated as your default route IP. Otherwise, you may have to turn on DHCP and let your external router port retrieve your assigned (static) IP address from the network device at the other end of your network connection. The returned IP address is your assigned static IP address. Just make sure it is not 10.x.x.x, or 127.0.x.x, or 192.168.x.x. Those address ranges are not routable in the larger Internet space.
Yes, it must be attached to the network
0. Install the yellow machine software on the PC
1.Log on to the Yellow Machine Manager. Go to “Logging On To Yellow Machine Manager” on page 8.
2.From the Yellow Machine Manager, click Network > Network Interfaces. The Network Interfaces window appears.
4.Select Yes to Enable LAN Interface. Default: Yes (Enabled)
• If you select No, all other LAN option fields are blocked.
• If you disable the LAN Interface, the only access to the Yellow Machine appliance is
through the WAN port. Anthology Solutions does not recommend this configuration.
5.Check Enable DHCP Service if the DHCP service is needed for the PCs attached to the Yellow Machine appliance’s LAN ports. This setting makes the Yellow Machine appliance the DHCP server for your LAN (or sub-network), providing IP addresses dynamically for the clients connected to the LAN ports. Default: Checked (Disabled)
6.Select either Obtain IP Address Automatically from DHCP Server, or Static IP Address. Default: Static IP Address
• Choose Obtain IP Address Automatically from DHCP Server if your Yellow Machine
appliance connects to either a router that has DHCP service enabled or to a cable
modem. This setting makes the Yellow Machine appliance a DHCP client on your
• Obtain IP Address from ADSL provider is greyed out.
• Choose Static IP Address if your network is locally defined and controlled and does not
use DHCP services. Type the IP address manually.
7.Specify IP address and Subnet mask if you selected a Static IP Address, and click Apply.
8.Click Yes to confirm, No to abort. The changes takes affect within five seconds after the network interface change notice appears.
Since you rolled back to factory default then all of your configuration should be gone. You should still be able to connect to it using the DHCP address assigned to it though. Do the following to try to connect to it again:
o the following:
1. Try to ping the device using a PC connected to the same network.
2. If you are using DHCP, your device may just have been assigned a different IP. Try to ping all devices in your network or use a network scanner (e.g. SoftPerfect) to find out the IP address given to it.
3. Once you get the IP address, assign a static IP address to your device that is beyond the DHCP scope. This will ensure that your IP does not change and you will not have a conflict with DHCP assigned IP's.
The Failed Mount issue is usually caused by Internet Security settings. The most common way to resolve it is to add the following files/ports to the exceptions list of your firewall(s) -- in some cases you will need to add it to the Windows Firewall, even if you have another Firewall installed as well:
Once the My Book World has been plugged back in, it will request a new IP from the Router. If the drive was unplugged accidentally, the ethernet cable may have also been knocked loose: make sure all cables are attached to the Router and the My Book World.
If your drive is still not appearing properly in MioNet, you can do a Hardware and Software reset on the drive. It will not affect your data, and it will allow you to re-attach the drive to your MioNet account. You do not need to reinstall MioNet to do this.\
1. Turn off My Book World 2. Identify the reset button on the back of My Book World 3. Depress the reset button while restarting My Book World 4. Keep the reset button depressed for about 10 seconds after you see blue lights on My Book World
You should now be able to sign in to the Shared Storage Manager as admin/123456.
5. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear. 6. Once you have accessed the Western Digital Shared Storage Manager please select "General Setup" then choose "WD Anywhere Access settings." Use the default username of "admin" and default password of "123456" (without the quotes). On the following page you will have three buttons to select, please click on the "Reset" button. This will return the MioNet software on My Book World to default settings. 7. From within the MioNet Client, go to File > Remove Computer. Locate the My Book World (WDStorage, MyBookWorld, or whatever you named it) and remove it. 8. If you do not see a new window from MioNet informing you that you have a storage device available, "Scan for Cameras and New Devices…" to detect the unit.
Consider a few things that may solve the problem: 1. this is how I always like to test; shut down the NAS drive for a minute and reboot; once rebooted see if it is accessible 2. need to know the ip address of the NAS drive and make sure that ip is not blocked by your system firewall (e.g. add that ip into trusted address on the firewall program; or temporarily disable any anti-virus or firewall and see if you can access, and if you can then it is the issue of firewall), 3.unless you have customized the settings, open my computer and on the addressbar type type the ip address if you know (if it is WD Mybook World then you can also try typing \\mybookworld on the address bar); in this case also try it by temporarily disabling any anti-virus or firewall program 4. one way you can figure out the ip for your nas drive is through the router's homepage; since I don't know your router type I can't give you specific steps; but try to get onto the router's main page and see the client's list or DHCP Client's List or something similar where you should see an ip also assigned to the NAS drive which is connected to the same router.
Post the feedback what happens... we'll see... good luck !!!
Hi Vonnossa I had exactly the same issue after removing the MioNet software. My device is connected to a router that assigns IP addresses (DHCP) and can easily be accessed using explorer and by mapping the drive so that its available on startup. The solution I found is as follows. The unit has a default reset button that will reset the unit User Name to "admin" and the Password to "123456" Without the quotation marks. The button is recessed in a small hole between the power connector and the network connector on the back of the unit. Its much the same as the small hole on a CD/DVD Drive used to remove discs from a PC that is switched off. You will need a paper clip or similar to reset the device. Step 1. Switch off the unit and remove all leads. Step 2. Insert the paper clip into the small hole mentioned above and press (not to hard though) Step 3. With the clip still in the hole, connect the power lead and switch the unit on. Step 4. Wait until the circular power button lights up ( this can take anything up to a couple of minutes). Once lit count to 10 and remove the clip. Step 5. Re-connect the network cable and return to your PC. Step 6. In your browser type in "wdstorage" No quotation marks. Step 7. This will open the shared storage manager page. select your option and when it prompts for username enter "admin" and for password enter 123456 Once done you can change usernames and passwords as required. Good luck Dave
I believe you have a choice of using either the web interface or the desktop version of Mionet when you are on the same network (LAN), and as you mentioned both of you have no problem when you are on the same network as the NAS drive (MBWE) is.
When you are out of the local network where your NAS drive is, the only choice you would have is the web interface of Mionet. Eventhough you may have installed the desktop version of Mionet tool on a remote PC, I don't think you can access through that desktop tool. Sorry !!!
Two things to consider: 1. make sure the drive is connected; you can do so by trying to browse the drive through the my computer network places, or by pinging to the drive's ip; meaning the drive must have to be connected and communicating to your pc 2. completely uninstall the Mionet desktop tool, restart the pc, and then reinstall the Mionet desktop tool.