Question about Creative Labs ZEN V Plus MP3 Player

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Zen V Plus problems with brightness

I've had my zen v plus for about 6 months now, and a couple of weeks ago it just stopped working. i continued to try and charge it tho, because i was still hopeful. one day it turned on and started charging. but. the brightness of the screen, even tho it is set to 100%, is very very low and i cant read anything unless there is absolutley no outside light. ive tried resetting it but it didnt help. does anyone know what to do?

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Re: Zen V Plus problems with brightness

Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok

Posted on Dec 13, 2007

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