Question about Acer Aspire 5315 Notebook

2 Answers

Black sceen with mouse pointer on it after start up

New cpu 2 months old, after it is turned on i get a black screen with the mouse pointer on it and nothing else, i have to hold in the power button to turn the thing off. I have pressed f2 after startup the cpu will not run restore, it gives me a code of 0x80070057. When I looked up this code a site said to get online to get help, I am unable to get online or do much else.

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

I had this problem with an asus laptop hold ctrl ald delete then click taskmanager scroll down to file explorer right click on that and click open in another window click on computer on right search for control panel open control panel then go to recovery and restore to a save point of your choice my computer is now running fine

Posted on Jan 27, 2015

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Acer Master
  • 19,396 Answers

Try replacing RAM modules, if that does not work, then replace the motehrboard.

Posted on Jan 09, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Black screen

The game has probably screwed up the configuration. They do sometimes.
Press the power button and just before the machine tries to boot press the F8 key. That should allow you to restore or repair your machine.If there is absolutely no display, get it repaired under warranty.

Oct 25, 2013 | Acer C7 Chromebook

1 Answer

Gateway Laptop with windows 8. Mouse pointer gone and won't come back

See if the mouse pad has been accidentally turned off. This can be done via the "Function" button on your Gateway laptop. To enable your mouse clicker again on your Gateway, head on over to the "Control Menu" in Windows and double-click on the "Control Panel" icon. Click on the "Mouse" option under the "Printers and Other Hardwareicon1.png" tab. In the next menu that pops up, click on the tab listed as "Device Settings." From this menu, you should be able to locate a listing for the mouse pad on your Gateway laptop. Click on this listing. From here, you should be able to enable the mouse again. Click "OK."
  • Head over to the official Gateway site online (see Resources). The above enabling of the mouse device under "Device Settings" may not have worked. Make your way to the "Software and Drivers" area of the site.
  • Check over your Gateway manual and find your specific serial number for your machine. Enter the number into the Gateway site when prompted and check to see if any driver updates exist for your mouse on your machine. If so, click to download the update, and then double-click the file on your computericon1.png to install it. Restart your Gateway laptop to have the changes take place. Your mouse should now work.
  • Jan 26, 2013 | Gateway Ne56r34u 15.6inch Laptop Black

    1 Answer

    Want to make my computer pointer black and larger so i can see it better how do i do this?

    I have found that the best way to adjust your mouse settings is to create a control panel in your bottom toolbar scroll to the bottom of your screen right click you will see an array of options select the toolbar option then select desktop

    then you will see the desktop in the bottom toolbar select the 2 >>arrow heads then all control panel items then select mouse this is in WINDOWS 7

    in XP you will have to select the new toolbar option once you have that a browse option select my computer then control panel then a control panel option will be in the bottom toolbar

    click on the >> or the control panel for xp

    navigate to the mouse select the pointers tab you will see a browse option where you can change the mouse pointer to black

    hope this helps

    Jul 11, 2012 | Dell Inspiron iM50302792B3D Notebook

    1 Answer

    Black display after vista splash scrren

    You may have an infection.
    Anyways...this is what you should do to regain control.
    When you get to the black screen and the mouse pointer, press Ctrl+Alt+Del
    The next screen will ask you what do you want to do...
    Select Task Management....(one of the last if not the last option)
    You'll get the Task Manager Windows.
    Go to the Processes tab
    On the File menu choose New Task (Run), and type: explorer.exe
    Wait a little bit, and your desktop should come up.
    Once there, run an antivirus antyspyware, anti adware etc, to get rid of the problem.
    Once you KNOW you're clean and back in track, I recommend you to look into
    They have a product called Pc Guard, that protect your computer from all this problems effectively.

    Please don't forget to rate this answer if helps.

    Jul 02, 2009 | Compaq Presario 700 470024-192 Notebook

    1 Answer

    Black screen with mouse pointer after lcd screen repair

    If you can see a mouse pointer clearly, you have a software issue especally if see a post..

    Apr 20, 2009 | Dell Inspiron 1525 Notebook

    1 Answer

    Black screen mouse pointer visible after i enter my password

    hi..this problem is due to the loading drivers
    during the time of login.The reason for the problem
    may be due to the following reason.some files could
    have got corrupted while loading drivers that may be
    some damage due to the windows file corruption or
    due to the virus corruption.
    try it out..
    thank u..

    Feb 05, 2009 | HP Pavilion dv4000 Notebook

    1 Answer

    Screen stays black

    Startup while tapping the F8 key,this should open the startup options screen,Select start up in VGA mode,If that works,then you need to update the video drivers

    Jan 07, 2009 | Toshiba Satellite L305D-S5895 Notebook

    2 Answers

    Black screen

    you restore the pc back when it was working fine,you can do in safe mode

    May 30, 2008 | Dell Inspiron 1501 Notebook

    Not finding what you are looking for?
    Acer Aspire 5315 Notebook Logo

    101 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Acer Computers & Internet Experts

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18333 Answers

    Brian Sullivan
    Brian Sullivan

    Level 3 Expert

    27725 Answers

    Donald DCruz
    Donald DCruz

    Level 3 Expert

    17129 Answers

    Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides