Question about Acer Aspire 5100 Notebook

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Think its the hard drive?

I've got a friend with a acer aspire5100. The problem is it will not boot. It can get into bios but will not boot into safe or normal start-up, i'm thinking harddrive has crashed....could it be anything else?

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  • olblueduke Jan 09, 2009

    i have an xp disc...the prob is that she bought the laptop refurbed with vista and it came with no discs...the bios reads windows vista....i'm thinking this may be an issue....right?


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There is usually a part on the hard drive that has a setup on it ...this will install windows and all drivers back to factory settings ...will also wipe out the files you have on there...If you can get into the bios , look for the hard drive in there it will tell you how big it is ...if it sees the hard drive in there then it may be just that you need to reinstall windows......not sure about your laptop but to get into the setup you could try pressing the F11, or F12 button as it is starting up ...somtimes it will say on screen which one it is .
Hope that helps

Posted on Jan 10, 2009

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Try reinstalling windows if it dont find harddisk then its broken

If helped rate fixya

Posted on Jan 09, 2009

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1 Answer

Screen showing setup is starting services and want do anything else

When your computer won't boot past the title screen or start-up screen, it usually means you have software problems or a virus.
Almost all Acer computers come preinstalled with a Windows operating system, which allows you to troubleshoot the operating system before locking up during the start-up screen.
Whether your problem is hardware or software-related, this technique allows you to access your desktop to retrieve all the items you want from your hard drive before completely reinstalling your operating system.

Click the power button. Within the first 10 seconds, a BIOS keystroke should pop up.
The keystroke to access the BIOS is usually the "ESC"+"SHIFT" keys.
"F8" is also an option for getting to the BIOS.
After keying the keystrokes, the BIOS screen is displayed.
Navigate through the BIOS system, which is the first system that your computer accesses.
The BIOS contains several commands and options to scroll through to modify various ways to start up your computer or reinstall the entire system.
It contains the booting options of your computer.

Navigate to the desired option with the arrow keys and select "Start in Safe Mode."
Safe mode is an operation your computer can run in which it doesn't use full capacity of your computer's hardware or software, but allows you to navigate to your computer's desktop and hard drive, regardless of an existing virus.
Restart your computer in Safe Mode and wait for it to boot.
After navigating to your desktop, begin dragging and dropping any information you want to save onto an external hard drive or USB thumb drive before the virus corrupts the files.

Instructions for booting your computer in Safe Mode

Apr 21, 2013 | Acer PC Laptops

1 Answer


First - re-seat the harddisk and reboot the computer. If the computer does not boot up then reboot andgo into the BIOS configuration to see if the BIOS detects the hard drive. If itdoesn't detect the hard drive then it could be faulty.
Then the hard drive needsto be replaced in the computer/laptop, Windows installed and the computer orlaptop's device drivers plus your programs etc. to get a functioningcomputer/laptop again.

Jul 08, 2012 | Sony VAIO PCG-K25 Notebook

1 Answer

PXE-61: Media Test failure, check cable

First - re-seat the harddisk and reboot the computer. If the computer does not boot up then reboot andgo into the BIOS configuration to see if the BIOS detects the hard drive. If itdoesn't detect the hard drive then it could be faulty.Then the hard drive needsto be replaced in the computer/laptop, Windows installed and the computer orlaptop's device drivers plus your programs etc. to get a functioningcomputer/laptop again.

Mar 11, 2012 | Toshiba Satellite M45-S269 Notebook

1 Answer

I have a black screen with a blinking curser.

Hi there.

Here are a few things to try:
1. Check your hard drive is installed and properly seated in its socket.
2. Try boot into Safe Mode by pressing and holding the F8 key. When you get into Advanced options select Boot into Safe mode. If it is able to boot into safe mode then it is a driver issue and I suggest you uninstall any recently installed drivers prior to the problem.
3. Press the "delete" key on you keyboard as the laptop boots. This will take you into the BIOS. Look for the hard drive section and make sure the laptop has detected your primary hard drive (the one with Windows on) and that it is selected as boot disk priority 1 in the boot sequence settings. If it says something like "NO IDE DEVICE DETECTED/NO SATA DEVICE DETECTED" then refer check your hard drive is installed and physically seated in its socket.
4. Remove all flash drives/printers as you boot up the laptop.
5. You BIOS may be corrupted and may need to be reset. (See below)

General info
All laptops have a CMOS battery. The main purpose for the CMOS battery is to store the system time, date and BIOS settings even if the computer is turned off or the main battery dies. Individual Acer Aspire laptop models differ somewhat, but the general steps are the same when replacing a dead CMOS battery.
Before you start
1) Read through the owner's manual for your particular Acer Aspire laptop to determine what kind of CMOS battery you have.
2) If it is damaged or faulty purchase the battery through Acer or a local or online computer parts dealer.
3) Turn the laptop off and unplug it. Also unplug any external hard drives, cameras, or other external devices.
4) Turn the laptop over (bottom facing up), then touch something metal to remove static charge.
Removal of the CMOS battery.
Remove the Phillips screws that secure the motherboard cover (refer to your owner's manual if necessary), then release the cover from the clips on the bottom of the plastic casing. Lay the cover aside then locate the CMOS battery cable on the right side of the motherboard. Unplug the cable then remove the battery.
The battery should look something like this:


Leave the battery out for up to 20mins. (Once the charge has left the motherboard it will erase all BIOS settings.

Re-inserting the battery.
Plug the CMOS battery cable into the motherboard. Slide the battery partially under the laptop casing (somewhere to hold it in place), then align the cover with the slots on the bottom of the laptop housing. Replace the screws then turn the laptop back over.
1) Turn the laptop on.
2) Enter your BIOS (usually by pressing the "Delete" key) before the operating system loads.
3) Follow the BIOS prompts or refer to your Acer Aspire owner's manual to reset your time, date and desired system settings.
Reason: Anytime the CMOS battery is unplugged for more than a few seconds your BIOS will be reset to the default manufacturer settings. If you make any changes to the BIOS that cause problems with your Acer Aspire, unplug the CMOS battery for 3 to 5 seconds (I find a good 'ol 20 mins does the trick if your unsure) to correct the problem.

6. You BIOS may have become corrupted and a re-install may be necessary. (See below)
Head over to the Acer downloads support center here.
Select your laptop model:
1. Netbook.
2. Aspire One.
3. The model.

Then click confirm.
Then at the tabs at the top click BIOS.
Download the BIOS.
Read the included documentation first (if supplied)

You'll need to copy the downloaded BIOS files onlto a bootable USB device.
You'll need:
1. A USB device.
2. The BIOS (that you've already downloaded).
3. The tools required make the USB device bootable.

I've found a neat tutorial on the web that explains how to make your USB drive bootable. Check it out
(skip step 8 as you hav ealready downloaded your BIOS from the Acer support site, but read all about renaming it to BIOS.bin)

Once the drive is bootable, copy over the BIOS files as to the tutorial's instructions.
Reboot your system and make sure that the USB in inserted and set ans primary boot priority 1.

Your laptop should now update/reinstall the BIOS and reboot. Remove you USB drive as it reboots and it should be fine. If however this doesn't work then it may be a hardware failure and will have to be looked at by a local technician.


Feb 03, 2012 | Acer Aspire One PC Notebook

1 Answer

Acer Aspire 5100 will not boot

Two possible Solutions:

1) The Hard Drive has come unseated - Disconnect the Power and REMOVE all connections, Close the Screen & Turn your Laptop Upside Down and Remove the Battery, Locate the Hard Drive Access Panel and Remove the Screws from the Panel, Remove the Panel, Remove the Hard Drive. Carefully Replace the Hard Drive, Replace the Panel and Reconnect the Battery & Power Supply. See if the Computer will Start

2) The Operating System is Damaged OR the Hard Drive is Dead - You will need to slave Your Hard Dive into a Second Computer and Backup ALL you Personal Data OR RISK loosing it. If the Second Computer can NOT read the Drive, the Hard Drive is Dead (A Computer Repair Company may be Able to Help)

Once your Data is Safe, you can try to Repair the OS by Booting your Computer with the Drive in it. Begin pressing F12 or F10 at bootup (Once a Second). You will be presented with an Options Page for:

System Restore (FIX WINDOWS)
System Recovery (Wipes your Computer and Retores the Factory Software)

Hope this Helps!

Dec 22, 2009 | Acer Aspire5100 Notebook

3 Answers


Hard drive has bad sectors on it which is why its giving you that message even though you can go thru the restore. Normally going thru the system cd and then the recovery cd should bring you into windows with the device drivers installed.

Dec 10, 2009 | Acer Aspire 5520-5156 Laptop

1 Answer

I have a aspire 6930 laptop from acer it will boot past post but not into windows not even in safe mode it just goes to green bar like windows is starting then blue screen with error stop:oxoooooo7b...

id reinstall vista ! if you want to do this you need to get in to the bios which u press F2 i believe when the comp first starts up when your in the bios scroll along to boot menu u shud see a boot list with your hard drive at the top ,you need to change your dvd drive to the top so itll boot from dvd , restart your computer with a windows vista disc in the dvd drive and i think it shud give you an option to fix your system if doesnt work then definitly do a clean install of vista using your product code . hope this works

Oct 18, 2009 | Acer Aspire 6930-6082 Notebook PC

1 Answer

My Acer Aspire 5004WLMi Crashed and will not boot with Acer recovery disks

turn on your computer when it stars to boot up simultaniously press F8 button run for safe mode then try to launch system restore.

Jan 21, 2008 | Acer Aspire 5004WLMi Notebook

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