Question about Acer Aspire™ T180 PC Desktop

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Acer elock set itself and now can't use CD/DVD

When I rebooted the PC after downloading Skype from a CD, the CD is locked and I get the message "Acer eLock activated" and can not access CD/DVD.
I have never used the elock function and have not set a password.

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  • 116 Answers

Reinstall windows

Posted on Jan 09, 2009

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Hello! I live in Norway an have a problem with my computer - it says that acer e-lock i activated and i cannot use my dvd/cd station. I am not very good in computer "thing" so you have to explain very...


Hi,

The Acer Elock is used to protect your computer from any external device or access like flash drive, any external media device, optical disc DVD etc.
To make the DVD CD station active you need to go to acer elock interface and enter the password which you first entered on the computer while doing acer elock system.

http://acer-elock-management.software.informer.com/screenshot/54477/

This link can help you as it has a step by step method and screenshots also.

The only disadvantage of this Acer Elock system is if you forgot the password you need to go to Acer Custoer Center and get it fixed

Please check if the above things will help you and let me know.

Regards

Nov 26, 2009 | PC Desktops

1 Answer

Acer Desktop USB & DVD Drive Access Denied


ok e lock is i think is a software of acer, you need to put the password of elock on your usb port, before u acess that.

Sep 08, 2009 | Acer Power 1000 PC Desktop

1 Answer

Optical drive device is locked


Stop the services for elock in msconfig after that restart your pc. go into disk management assign a letter to your cd-rom. After assigning the letter go into contolpanel add remove programes and uninstall elock in there

Mar 15, 2009 | PC Desktops

1 Answer

Optical Drive Device Locked Acer e lock activated. I cannot use my Cd drive.


Acer eLock Management
Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy
drives to ensure that data cannot be stolen while your notebook is unattended.

Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives,
USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be
mounted as a file system when plugged into the system.

Optical drive devices - includes any kind of CD-ROM or DVD-ROM drives.
�� Floppy disk drives - 3.5-inch disks only.
�� Interfaces - includes serial ports, parallel port, infrared (IR), and Bluetooth.
To activate Acer eLock Management, a password must be set first. Once set, you can apply locks to any of the
devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting,
until unlocked.

You can try this:

You can reset the system to its default settings (all devices unlocked) by removing the password (leave the password fields blank when changing the password).

You also may be able to simply uninstall the e-lock software in add remove programs.

Is there an icon in your system tray that may allow you to disable e-lock?

Dec 30, 2008 | PC Desktops

1 Answer

Acer elock Optical Drive Device Locked


the_phobia,

My advice for you will be, go to Add/Remove Program, uninstall the acer elock, restart your windows, it should be running just fine. If the problem still persist. Please do come back here for more assistance.

Your rank for my solution is much appreciated!!! THanks

Dec 30, 2008 | PC Desktops

1 Answer

Optical drive device locked


why have you made multiple useraccounts to ask this question?

Sep 06, 2008 | PC Desktops

1 Answer

Acer optical drive device locked


without knowing which version of the program you got I can suggest for you to:

press start
select run

or

hold down windowskey and press r

type in services.msc

find the elock service, right click properties, disable the service, and stop the service.

you may need to set a new drive letter for the optical drives
(right click my computer - manage - left side disk management - find drives without letters, right click assing or change drive letter)

if you can't uninstall the program? its asking for a password? Its extremely easy to reset the password but would need to know what version of the software your running.

Sep 06, 2008 | PC Desktops

8 Answers

Acer e lock activated??????????????


I have a working workaround solution to this problem - save yourself 100usd (what acer requests from the unlocking) and press the ask me button to send me the free(FREE POST TO FORUM) request, Il give you the workaround, will take less than 10 minutes to solve the problem, really not worth it to pay 100usd for something this silly.

Il possibly soon make a video tutorial on how its done but for now, send me a request and il tell you how to get rid of the problem.

Jan 05, 2008 | PC Desktops

1 Answer

E lock


The only thing i can think of is the 'e' refers definately to Empowering by Acer. It sounds as if there is a programme that has either encrypted or locked the drive to all users, so you will have to look in the Empowering technology menus for something similair. You may have to restore your system to before this happened, and if that doesn't work, you may have to get in touch with acer. There should be something in the programme that has turned it on so it must go off. You can try putting your drive on a different ide connector from the motherboard, as your pc will think it's a different drive.

Mar 08, 2007 | Acer Veriton 7700G PC Desktop

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