Question about Dell (313-1220) CD-RW/DVD-ROM Combo Drive
Step 2: Delete the UpperFilters registry entry
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.
If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
If you cannot access the CD or DVD drive, or if you receive an error message, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions to the problem.
Posted on Jan 09, 2009
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Posted on Jan 02, 2017
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Step 2: Please assign your manual to a product: