Question about Home Satellite Radios

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XM Radio online use problem

After years of listening on-line to XM Radio on a desktop running windows xp and Internet Explorer browser, all of a sudden xm does not connect and no error messages come up. Is there an alternate way to listen to XM on-line.

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  • jrs4552 Jan 12, 2009

    Original Question addition: I already have radio service. That is why I have on-line access free. And it works on other computers, but not the one I use most.

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  • 43 Answers

Yeah use sirius radio service. Prolly a reason that it isn't running it anymore because Xm and Sirius merged company's. So Sirius is the same as Xm now.

Posted on Jan 09, 2009

  • Matthew Borquez Jan 12, 2009

    My best guess is to check your firewall settings sometimes the firewall doesn't let you use the radio

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I have a XM delphi skyfi3 and I can record songs and listen to the radio portion fine. However, I cannot play my recorded music back on the my music mode, regardless of whether the xm is in the cradle or...


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Be sure to write down any anti-theft codes if your radio requires them.

However - since your radio is getting the 2 channels - it is working properly. The problem lies in XM turning on your account.

Be sure to get the correct # off the radio... sometimes there is a transposition error with paperwork.
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I have a suspicion the number was written down improperly.

Be sure when you call that the car is on, and that it is tuned to station #1... also - it can take 15-20 minutes to activate - and must be left on for the duration to catch the activation signal that is sent out.

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Step2 Log onto the Internet and go to the XM radio website. A high speed connection to the Internet will make this go faster, but you can activate your XM radio online with dial up.

Step3 Click on the tab that says to activate a new XM radio. This will take you to a screen where you will enter your XM radio's identification number. Type this in.

Step4 Choose a screen name and password to make an account on the XM web site. The screen name should be something that you will easily remember. The password needs to be at least 7 characters long and include 1 capital letter, 1 lowercase letter, and 1 number.

Step5 Enter your personal information for the activation of your XM radio. This information will include your name, address, and email address. You will also need to choose which service plan you will want to purchase for your XM radio. Enter your credit card payment to finish purchasing your activation of your XM radio online.

Step6 Turn on your XM radio and tune it to channel 1. XM will send a signal out to your XM radio to activate it. You will need to leave the radio tuned to channel 1 for 15 to 20 minutes to activate it.


If you have additional questions or concerns - please ask me first before moving on to another expert.
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