Question about SimpleTech 320GB SimpleDrive External by Fabrik 320 GB USB 2.0 Hard Drive

7 Answers

Cannot use the device

Hi,
I just received the 320GB USB external mass storage device (BOM Number: 96200-41001-067) as I gift. I plugged it into my USB port and could not find it in "My Computer". I went to the Device Manager to troubleshoot and it said that the device was running properly. With "activate device" highlighted, I clicked OK and the box closed. I went back to "My Computer" and still was unable to find the device. I am attempting to use the device on a 2006 eMachine running Microsoft Windows XP Professional X64 with a 64 bit processor. I need to know if the device is compadable and if not, why doesn't it show up? What am I doing wrong? If you do not know the answer, or are unfamiliar with X64 or the 64 bit processor, please refer me to someone who is.
Thanks,
Melissa Poole

Posted by on

  • 2 more comments 
  • lisa021661 Jan 09, 2009

    There were no drivers on CD provided. My machine is not that old, I think my USB port should be sufficient.

  • lisa021661 Jan 09, 2009

    I didn't install a new hard drive, this is an external device, I don't need to make new partitions on my hard drive.

  • lisa021661 Jan 09, 2009

    I have service pack 2. The device manager said the device was performing correctly.

  • lisa021661 Jan 12, 2009

    Finally, you hit the nail on the head. I wasn't leaving the computer off long enough when I turned it off and back on. That made all the difference! It was so simple! Thank you!

×

7 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 6,966 Answers

Hi and welcome to FixYa,

Offhand, the issue seems to be that the external hard drive shows in Device Manager but not in My Computer. Pls try:

  • open a command prompt window;
  • type "list volume" less the quotes;
  • note drive letter assign to Removeable;
  • open Windows Explorer;
  • enter x:\ where x is the determined drive letter of the external drive in the Address bar;
  • confirm it could be opened;
  • If yes, go back to the command prompt window;
  • type "assign letter x" where x is as above described, press Enter;
  • in some instances, a reboot maybe necessary;
Of course you could also use TweakUI for Windows XP x64.

Above is assuming no other issues other than a hidden drive.

Pls post back result(s). Good luck and Thank you for using FixYa.

Posted on Jan 09, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,239 Answers

HI
Install Windows XP and then Ubuntu

Any Linux Using GRUB (preferably) Or LILO will automatically fix all "No Operating System found etc. Problems"

Posted on Jan 09, 2009

  • ABHISHEK.C
    ABHISHEK.C Jan 09, 2009

    OR  you can get to the boot order thru the BIOS menu (press F1 at power-on).
    In the BIOS menu select Start Options (hit Enter), the next menu has Startup Sequence selected, hit Enter. You should now see the boot order change page.



×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 700 Answers

What you need to do is hook up to the internet and download the driver from the manufacture then restart your e-machine and then it should find the hard drive and you should be good to go. Let us know if you still are having problems and we'll try to help. Thanks for using FixYa.

Posted on Jan 09, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 19,396 Answers

To start unplug disk and computer from power (disconnect), if computer is a laptop also remove battery. Wait ten minutes, and plug it back.

Hi there , to star the device (an external USB drive) it is managed mainly at bios level, with windows then installing his own drivers, does not make any difference if it is Windows SP1 or X64.

Then the Simpletech (see the name) it is supposed to be completely self installing and plug and play.

If the disk does not appear on My computer, then either the system or disk have a problem.

Try connecting the disk to a different USB, and also connect it to a different computer to test it.

If the disk works , then it is a Windows problem, otherwise get disk replaced.

You may find diagnostic software from factory website download page below.

Keep the website for future reference.

See also

Simpletech support.

SimpleTech Technical Support - Drivers, Software Downloads


Posted on Jan 09, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 142 Answers

Yr hard drvier is working ok but u need to do a partation on go to control panel>administrator tools > computer menajment >go to disk mnajment and make new patration for whatever u need it dosant's me how many partation u creat. it's help u

Posted on Jan 09, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 4,472 Answers

Yes this device is compatible. I would recommend returning it for one of the same kind, or getting the money back and purchasing a replacement. If you need further assistance please let me know. Also please take a moment to accept and rate my solution accordingly.
Thank you,
Lee

Posted on Jan 09, 2009

  • Lee A.
    Lee A. Jan 09, 2009

    There shouldn't be any reason for a simple USB 2.0 device like that not to automatically recognize. What service pack do you have?
    Thanks,
    Lee


×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 565 Answers

Go to the manufactures page and install the drivers also u can go to emashine site and try to update your usb drivers or try diffrent usb hole

Posted on Jan 09, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Which mass storage device asus eee1005ha is?


The harddrive

(A USB thumbdrive is a removable mass storage device.
An external harddrive is a removable mass storage device.

A harddrive is a mass storage device that is installed IN the netbook.
NOT considered removable, therefor the one mass storage device)

Regards,
joecoolvette

Dec 17, 2012 | ASUS Eee PC 1005HA-PU1X-BK Netbook

1 Answer

My wd p/n wd8200me hard disk is recognized by me computer as USB mass storage device. But i wont show up in my computer. how can i make it work again?


Try this hard drive on another computer to see if you can back up your data.
Then format this hard drive using your computer. When you format the hard drive your data will be lost.

Sep 01, 2011 | Western Digital 320GB MyBook External USB...

2 Answers

One day, I uninstalled USB Mass Storage Device along with a bunch of other ones (eg. USB Root Hub & some other ones) The USB Root Hubs and the other ones re-installed but the USB Mass Storage Device...


The hubs were most likely the USB hardware that is a part of your computer, but the USB Mass Storage Device is a part of some hardware that you had plugged in at some point (maybe a USB flash drive, maybe a USB external drive). In order to reinstall the Mass Storage Device, you have to plug that hardware back in and let it reinstall. If you aren't aware already, sometimes you plug in one device, but it installs as more than one device (it's actually supposed to). So you won't always have a one-to-one ration of hardware and installed devices, since some of them show up as more than one device. And typically, when plug a new device in for the first time, the computer can only see one device, then it instals that one device, and only then can it see the other (virtual) devices, which it then installs. The next time you plug that device in, it sees & activates all of the devices instantly & silently (not counting the little "plug in" sound it makes).

Aug 08, 2011 | Microsoft Windows XP Professional Full...

1 Answer

Hi, im having problem with my windows usb it cannot be detected by my windows xp.. in the device manager the mass storage device is marked (x) on it. what would i do to make this functional on my...


First of all try changing the usb port you are using I am sure that there will be more than one usb ports in your PC. After this try using another similar USB device.
I mean if you are trying to plug in a Flash drive use a different one or If you are trying to connect an external Hard Disk (as it is obvious from the mass storage device marked with an x as you have pointed out). Try using a different External Hard Disk that you may borrow from someone checks will help you locate the problem. The reason why your USB device is not being detected by your PC must be the driver of the USB drive is out dated. Check the version of the USB Is it 2.0? or the driver might have been corrupt.
You can download USB Mass storage driver from the following site. You can search for USB drivers on other sites also.

http://download.cnet.com/windows/usb-drivers/

Best of Luck!

Jul 31, 2010 | Microsoft Windows XP Professional for PC

1 Answer

Hi I am running Window Me and my freecom external won't work


unplug its usb cable and plug it into a different usb port

Mar 30, 2010 | Computers & Internet

2 Answers

Mass storage controller driver for gateway mx6421


A 'mass storage device' is any device on which files can be stored (HD, Memory card, thumb-drive etc.) so that controller is not for the USB ports as such, but may indeed be for a storage device that plugs into a USB port (card-reader, external HD). For a laptop, it may be for a built-in card-reader which is connected internally to the USB bus.

Go here and enter your laptop's serial number to be sure of getting the proper drivers specific to your machine, as you may be trying to use the wrong driver. Only by entering the serial number can you be sure of getting the correct files:
http://support.gateway.com/support/d...ter.asp?Tab=My

Aug 03, 2009 | Gateway MX6421 Notebook

1 Answer

Simpletech 320GB BOM No.: 96300-41001-012 is new has never worked


The original power supply is "SB2D-020-1HA SIMPLETECH AC ADAPTER 12V 1.5A FOR EXTERNAL HARD DRIVE" . Just find a replacement with the correct size plug (center positive) that supplies 12v DC at 1.5amps (1500ma)

Mar 10, 2009 | SimpleTech SimpleDrive Pininfarina 320GB...

1 Answer

Ipod ready/USB problem


The USB port is to be used with USB mass storage devices like flash drives, thumbdrive or external hard drives. The IPod's USB connection is not seen as a mass storage device it is proprietary. You need the iPod connection kit, part number KS-PD100 to connect your iPod to the deck.

Jun 23, 2008 | JVC KD-G721 CD Player

2 Answers

SimpleTech 320 gb. Code 10 Problem


i doubt you can do anything about it. Code 10 is a hardware failure, so you will have to return it and get your warrenty.

Apr 28, 2008 | SimpleTech 320GB SimpleDrive External by...

Not finding what you are looking for?
SimpleTech 320GB SimpleDrive External by Fabrik 320 GB USB 2.0 Hard Drive Logo

Related Topics:

81 people viewed this question

Ask a Question

Usually answered in minutes!

Top SimpleTech Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Gareth Cockram
Gareth Cockram

Level 3 Expert

661 Answers

yadayada
yadayada

Level 3 Expert

70365 Answers

Are you a SimpleTech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...