Question about Kensington PilotBoard 64378 (085896643784) Keyboard

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Mouse works, keyboard does not

I hooked up my receiver to the USB port on my laptop and the mouse worked fine and the keyboard worked fine for a minute or so. Now I am getting nothing from the keyboard and the mouse works fine HELP!!!

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Try replacing the batteries in the keyboard. This usually solves the issue.

Posted on Aug 18, 2007

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1.Put in the batteries Find the battery cover and slide it off. Insert the appropriate batteries.

2.Plug in the receiver to the computer. Usually the receiver will plug into the USB port, but some plug into the mouse port. If all of your USB ports are filled, see if the mouse came with a USB adapter. The adapter fits into the mouse port. Be careful not to accidentally force the mouse adapter into the keyboard port.

3.Connect the mouse once you have it plugged in. The receiver should have a visible button that is easily pushable by the average human finger. The mouse will usually have a very small hole with a button inside it that can only be pushed by something like a pencil or paper clip. Push both buttons at the same time with the receiver and the mouse relatively close to each other for about 5 seconds or more.

4.Position the receiver in a place that isn't far away from the mouse. Depending on where you are, you can place it on the monitor, on the tower, on the back of your laptop (if you are installing the mouse to your laptop) or on the desk. The furthest a wireless mouse can get away from the receiver without not working very well is about 9 feet (2.7 meters), so keep that in mind.

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* If you plugged it into the USB port you may begin using it.
* When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven't already) or reconnect everything.

This should help you to fix the problem.

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Have you reset the button on the bottom of the keyboard? If you haven't, try doing so and also if it doesn't work, push the receiver button and then the reset button on the bottom of the keyboard. Hope that helps. Bud

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