Question about HTC Touch Cell Phone (Unlocked) - Soft Black
Plzzzzzzzzz help m out.my htc screen not responding to touch;(.all the buttons r however working.
Hi, I had the same problem. Whenever, I touched my screen the wrong things would respond, then finally one day my phone locked & when I tried to unlock it the screen wouldn't respond at all.Took my phone to 3 sprint stores and all the techs couldn't help. One even accused water damage or overheating because they saw spots under my screen. But I never wet my phone so I thought it might be overheating since I do live in a warm climate. They all tried to get me to buy a new phone, which seemed like a scam. I didn't want to hard reset & lose all my data so I looked closer at the screen & noticed the spots didn't look like water spots & peeled the screen back. I noticed that the glue from around the screen actually leaked onto the screen, so I dampened one end of a q-tip & wiped the glue off the dryed it with the other end. I turn the phone back on and the screen worked fine. Try cleaning thr screen before doing a hard reset or paying for a replacement phone. It'll save you time & headache.
Hope this helps =)
Posted on May 15, 2009
Great...peeling the screen off and wiping it with dry cloth worked...thanks a lot bkshorty07...thank you very much!!!!
Posted on Jun 29, 2010
Hi reset your cell phone to factory setting else you have an option in HTC to reset your display settings. Yasha you need to go to the settings and then to the display option to make a new touch screen settings
Posted on Jan 09, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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