Question about Dyson DC25 Vacuum

2 Answers

Hose in DYSON too tight and hard to pull out

My hose in the DYSON DC41 is very stiff and hard to pull out. It is quite awkward, and not very flexible at all. How can I make it easier to use?

Posted by on

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have the same problem! Just bought new upright pet model 500$ and can't use the hose, it doesn't stretch at all. I become winded wrestling with it after three stairs.

Posted on Oct 11, 2017

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

The problem is not a twisted hose. The hose itself is way too stiff. It pulls the vacuum around instead of expanding to reach. I hate this hose and it's too bad, because the vacuum works well, but trying to use the hose attachment it futile because it just doesn't stretch out unless the vacuum is pinned up against something to keep it from rolling and tipping over.

Posted on May 19, 2014

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Dysonteam
  • 167 Answers

SOURCE: i have a dyson dc 07 how on earth do i connect the

Hi its Darran at Dyson.

I am not clear from your question as to whether you have purchased a replacement hose and need to know how to fit it or you are asking how you use the hose to vacuum?

If you are trying to fit a new hose, with the old one removed, simply line up the large plastic cuff on the base of the hose (this is the one with the cable tidy) and push it downwards into the slot at the base of the main body until it clicks into place. You can then insert the wand handle back in and store it on the machine.

If you would like to know how to to use the wand/hose, simply press the wand catch on the front of the wand handle just above the main carrying handle and pull it upwards. You can then splide the hose to the bottom of the metal pipe and press the button on the hose cuff to release the wand handle. The tools fit directly onto the hose cuff for vacuuming the car, your stairs or upholstery.

I hope that this information is useful to you.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 16, 2010

  • 83 Answers

SOURCE: hose attachment

Your wand is getting stuck in the hose because the hose is twisted - you need to unwind it:

1) Pull the wand up as far as you can, all the way if possible
2) Stretch the hose out and unwind it, use some babypowder on the metal part of the wand and in the future, unwind and stretch the hose out after you use it

3) If you can't get the wand all the way out, remove the canister from the front, push the button where you see the 7 vertical grooves (on the opposite side of the hook that you wind the cable around) - then pull on the hook and pull the hose up and off of the machine - stretch the hose out from the bottom and pull the wand out - now apply baby powder to the metal rod and disconnect and stretch and unwind the hose every time after you used the wand to clean.

Posted on Jul 30, 2009

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: I have a brand new Dyson DC28 Airmuscle Vacuumand

    Hi there,

    Your DC28 is equipped with Airmuscleâ„¢ technology, which allows you to raise or lower the brushbar to suit the flooring you're trying to clean. You should be able to make your DC28 easier to push by changing the setting of the carpet height selector. You can find out how to adjust this in the user guide included with the cleaner. In case you don't have yours to hand, here's an online copy:

    http://media.dyson.com/downloads/US/floorcare/Manuals/dc28_opmanual_usa.pdf


    By raising the brushbar, you should be able to reduce the force needed to push and pull the cleaner. If you've tried this, it may simply be the powerful suction which is making it feel a little heavy to use.

    If you're still concerned, please get in touch with us free on 1866MYDYSON or email askdysonUS@dyson.com. One of our experts will be happy to answer your questions.

    Kind regards,

    Jack
    Dyson Customer Service

    Posted on Jul 25, 2011

    • 55 Answers

    SOURCE: Dyson Animal hose collapses when using attachment hose

    You have a clog in either your hose or your wand. You need to take off the wand and hose and inspect them.

    Posted on Dec 02, 2008

    • 107 Answers

    SOURCE: hose

    Um, not really a problem just a new hose!

    Posted on Dec 08, 2008

    Add Your Answer

    Uploading: 0%

    my-video-file.mp4

    Complete. Click "Add" to insert your video. Add

    ×

    Loading...
    Loading...

    Related Questions:

    1 Answer

    I have a DC41 Animal. It has suction through the hose. When I try to vacuum it stops sucking through the hose but seems to have no suction in the base and the beater roller doesn't work.


    Check for a clothes peg at the motor iintake port. They can get that far then jam at the curve so tight youll wonder how you missed it. It will drastically reduce suction yet not cause a clog , and you can't see it

    Feb 09, 2017 | Dyson DC41 Animal Bagless Upright Vacuum...

    Tip

    Dyson DC41, DC43, DC65 or DC66 - Removing a blockage from the wand or hose


    If your Dyson DC41, DC43, DC65 or DC66 upright vacuum cleaner doesn't seem to be picking up as well as it should be through the hose, wand or cleaning tools, this may be due to a blockage. A blockage could occur if an item too big for the machine has been accidentally vacuumed up.

    After turning off and unplugging the machine, please follow the steps shown in the video to locate and remove any obstructions from the wand, hose and changeover valve.

    on Jun 04, 2014 | Dyson Bagless Upright Vacuum DC41 Animal

    Tip

    Dyson DC41, DC43, DC65 or DC66 - Removing a blockage from the cleaner head or...


    If your Dyson DC41, DC43, DC65 or DC66 upright vacuum cleaner doesn't seem to be picking up as well as it should be from carpets or hard floors, this may be due to a blockage. A blockage could occur if an item too big for the machine has been accidentally vacuumed up.

    After turning off and unplugging the machine, please follow the steps shown in the video to locate and remove any obstructions from the cleaner head, internal hose or changeover valve.

    on Jun 04, 2014 | Dyson Bagless Upright Vacuum DC41 Animal

    1 Answer

    Stiff hose on new Dyson Animal upright


    You need to call Dyson, but bet this is as designed.

    Dec 19, 2016 | Dyson Vacuums

    1 Answer

    What can i do to get my dyson to work on thick carpet not happy


    Hi there, it's Jack at Dyson.

    DC41 is engineered and tested to work across a wide range of hard and carpeted floor types. The soleplate adjusts automatically for optimum performance, and the brush bar can be switched off to protected hard floors, delicate rugs or long pile carpet.

    We're keen to take some additional details about your DC41 and the particular carpeting you're having difficulty with - we may have some suggestions that will help. We'll also check your particular DC41 is working as well as it should be.

    When you have your DC41 easily to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    We'll look forward to speaking with you.

    Mar 16, 2015 | Dyson DC41

    1 Answer

    How to replace lower cable winder ?


    Hi Mani, it's Jack at Dyson.

    DC41's lower cable winder is attached to the hose assembly, and if the cable winder has broken you would need a replacement hose assembly. It's likely your DC41 would still be within our 5-year guarantee period, so it would be worth contacting us directly so we can order this for you.

    When you have a moment, please give us a call on 0800 298 0298 (UK) or 1-866-693-9766 (US) to speak with our experts.

    Jul 16, 2014 | Dyson Shopko DC41 Animal Bagless Upright...

    1 Answer

    The hose suction on my Dyson Animal (DC41) is fine, but will not disengage when you put the hose back and want to use the floor sweeper.


    Hi Stacy, it's Jack at Dyson.

    This issue you've described with your DC41 sounds unusual, as the changeover valve will divert suction to the cleaner head automatically when you recline the machine into the vacuuming position. If it's not doing this, it's possible you have a blockage somewhere in the cleaner head, internal hose or changeover valve.

    To check for this, please follow the steps shown in our online Support guide: http://www.dyson.com/support/dc41/dc41-irspu/diagnosis-root-menu/performance-flo-area-check-dc41/flo-brushbarvid-dc41/redirect-to-performance-flo-base-dc41-checking-the-internal-hose/performance-flo-base-dc41-checking-the-internal-hose

    If you'd like some further advice after you've given us a try, please email our experts with your details at askdysonUS@dyson.com. Someone will be in touch to help as soon as possible

    Feb 27, 2014 | Dyson Bagless Upright Vacuum DC41 Animal

    1 Answer

    Dyson animal loss of suction only in base makes a popping sound and feel very warm


    Hi Chris,

    It's normal for your machine to become warm in use - like most Dyson vacuums, DC41 Animal will shut itself down for protection if it starts to overheat.

    However, the popping sound and change in performance you've described suggest that something is blocking the machine. This is simple to resolve following our online troubleshooting checks: http://www.dyson.com/support/dc41/dc41-irspu/diagnosis-root-menu/performance-flo-area-check-dc41/flo-brushbarvid-dc41/redirect-to-performance-flo-base-dc41-checking-the-internal-hose/performance-flo-base-dc41-checking-the-internal-hose

    It's also a good idea to give the filters a wash - in normal use this should be done at least once every three months, as shown in the video below. Use cold water without detergent, and allow at least 24 hours for the filters to dry completely before replacing them.

    If you'd like further advice after you've given this a try, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    Dec 08, 2013 | Dyson Bagless Upright Vacuum DC41 Animal

    1 Answer

    The vacuum hose is not pulling in suction


    Hi William, it's Jack at Dyson.

    I'm sorry to hear you're having difficulty with your DC41. From what you've described, it does sound like their may be a blockage in the wand, hose or one of the air ducts. To check for this, please follow the steps shown in our online Support guide: http://content.dyson.com/support/help.asp?article=1580&product=DC41-IRSPU

    If you continue to experience issues with performance after you've followed through the steps in the guide, please get in touch. Our experts are on hand to help, and will be happy to walk you through some further checks - we should be able to resolve the issue right over the phone. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (US).

    Best wishes,

    Jack
    Dyson Online Customer Support
    www.dyson.com

    Jun 17, 2013 | Dyson DC41 Animal Upright For Pet Hair

    Not finding what you are looking for?
    Dyson DC25 Vacuum Logo

    Related Topics:

    2,834 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Dyson Vacuums Experts

    AskDyson
    AskDyson

    Level 3 Expert

    2572 Answers

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18394 Answers

    Samyfam
    Samyfam

    Level 3 Expert

    379 Answers

    Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...