Question about SanDisk Sansa Clip MP3 Player

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Sansa e260. Black Screen. Glowing Light (constant) Not Recognised

I got this problem when I connected my sansa to my video game system. Pretty sure it formatted the drive to something other then FAT32.

Solution would be to format it to Fat32, but I can't seem to do that when it isn't recognised.

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The volume + method should force recognition:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jan 09, 2009

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1 Answer

I connect sansae260 to PC, Nothing apears on Sansa's Screen


You may need to now reset the player, that may have been a bit much for it.
To reset your Sansa Mp3 player.
  1. Slide and hold the Power switch up for approximately 20 seconds.
  2. Release the Power switch.
  3. To turn the player on, slide the Power switch up then release instantly.
If that does not get your player working again, try and Format to clear any corrupt files that may be present.

http://www.fixya.com/support/r3962743-sansa_mp3_player_frozen_reset_format

Mar 15, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

My sansa e260 goes black after showing sandisk start up screen and does the same when plugged into a pc. it starts to refresh database and then the screen goes black.


Hi there

When you say the screen goes black even after disconnecting the device from computer it could be an issue with the firmware.
It might need to have updated firmware. To get the updated firmware please go www.sandisk.com.

Where you can get the latest firmware for your model.
*** Make sure when you update the firmware keep the device in MSC mode.

Here is the link for updating the firmware:

http://kb.sandisk.com/app/answers/detail/a_id/306
Kindly revert for further clarifications....

Feb 17, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

My sanddisk sansa e260 is not connecting to my computer what do i do


most computers come with several USB input slots.
try all of them.
i know it took me awhile to master it.

does your sansa screen light up saying its connected?
because perhaps your computer is just rejecting the device.
be sure that the program necessary for e260 is fully installed.

Oct 10, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

No screen and a blue scroll...


Reset All
NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS
TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED
TO PERFORM THIS OPERATION!
If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
will be gone.....IF that doesn't work try to recover...download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Star the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa hope this works.... Please rate

Apr 17, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 only wheel light will turn on, screen remains black


you need to contact Sandisk and have them walk you through this problem, www.sandisk.com

Mar 24, 2009 | SanDisk Sansa e260 MP3 Player

3 Answers

Sansa e260 not recognise,cannot format it


Ok first try to calm down, take a look at the back of the player and you will see 4 very small phillips screws, remove these and take the battery out of the player for about a minute then put it back in and see if all is ok, this will most times solve all problems but you may lose some if not all of the content in the player.

Feb 23, 2009 | SanDisk Sansa e260 MP3 Player

3 Answers

Load main image failed switch to recovery mode is on my screen and it is black I cant get it to do anything how do you reset it or switch to recovery mode?


(( Switch your Sansa E260 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E260 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. )) When i get to step two, and did what it told me, i get this ( Application failed to read the version details ) What should i do?!?!?!?!

Aug 05, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Snasa e260 wont load up


Hi. Your Sansa E260 might be encountering some system errors and would need a Firmware re-flash by setting it to its recovery mode. Try this: RECOVERY MODE Switch your Sansa E260 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E260 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred which caused the player to keep resetting. Step 3: When the process is complete, unplug your E260 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E260 and 90-99% of the time, it would boot up successfully. If not, try to repeat steps 1-4 again. I hope this helps. The E260 is a great player.

Apr 10, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Sandisk Sansa e260


u have to wait till the screen will be black. I had the same problem with my sansa. it can lasts 1 or 2 days. after screen is black and then do following: 2. change lock switch to orange position 3. Press and hold rec button (at left side) 4. while pressing the rec button, turn the player on 5. it will appear the boot menu. connect the USB cable and try to continue the firmware 6. if it doesn't work, do a firmware downgrade. download this file: http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe 7. execute the application while in boot mode good luck darek

Apr 03, 2007 | SanDisk Sansa e260 MP3 Player

3 Answers

Sansa e260


the firmware page doesn't exist anymore! want can i do?

Mar 24, 2007 | SanDisk Sansa e260 MP3 Player

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